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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2071 reviews)

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4.98

Based on 2,071 reviews, last reviewed 10th Mar 2026

79200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

5 star service Excellent service would highly recommend Reviewed on: 10th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2071)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Excellent service- Thank you so much

Joe and Chelsea have been amazing from start to getting us the mortgage offer. Nothing was too much trouble and helped us so much.. Reviewed on: 27th January 2025

Good job Paul

Paul was knowledgeable, friendly and made the experience much better. Reviewed on: 27th January 2025

Excellent Service

Great service Kept up to date at every stage. Reviewed on: 27th January 2025

As a first time buyer I found the advice and guidanc...

As a first time buyer I found the advice and guidance from Tembo very straight forward. Lucy and Chelsea was super helpful. I wanted to secure a house before Christmas and without people from Tembo that work during holidays I would miss it! Reviewed on: 27th January 2025

Outstanding customer care and service from start to...

Outstanding customer care and service from start to end… Joe Brighton and Chelsea Parkins were quite simply, fabulous! They were informative, patient, friendly and always contactable… we’ve just received our mortgage offer and we are so grateful for all their hard work. Joe, exceeded our expectations of a broker… thank you so much! Reviewed on: 27th January 2025

Faultless.

Faultless. Very friendly and quick to respond to any queries. Reviewed on: 27th January 2025

Friendly and responsive service

Matt and Jess have been so helpful throughout, they are responsive and friendly and have made the process as easy as it can be. Reviewed on: 27th January 2025

Tip Top Experience from Tembo!!

As soon as i initially spoke to Ruth, her longstanding knowledge of the mortgage came across immediately. i felt very confident that Ruth would source the best mortgage deal for my personal circumstances, which she did in a quick and efficient manner! At stage 2 leading up to the issue of the mortgage offer, Jess was attentive and efficient and also knowledgeable! Reviewed on: 27th January 2025

Outstanding Service! Highly Recommend!

I had the pleasure of working with Paul Herbert as my mortgage advisor, and I can confidently say he delivered an outstanding service. From the very beginning, Paul was approachable, knowledgeable, and proactive in addressing my needs. What impressed me most was his ability to simplify complex processes and guide me through every step with clarity and patience. He was always available to answer my questions and went the extra mile to ensure everything was handled efficiently and stress free. Paul's expertise and attention to detail made a significant difference, and I felt confident knowing I was in good hands. I couldn’t have asked for a smoother experience. If you’re looking for a trustworthy, professional, and client-focused mortgage advisor, I highly recommend Paul! Reviewed on: 27th January 2025

Friendly always available from beginning and quick r...

Friendly always available from beginning and quick response when mortgage application has to be renewed Reviewed on: 27th January 2025

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