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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1634 reviews)

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4.98

Based on 1,634 reviews, last reviewed 16th Feb 2026

36700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Helpful and Friendly Leah, Chelsea and the team at Tembo have been very helpful, and I would highly recommend. First time getting a mortgage and they were friendly and had... Read more Reviewed on: 16th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1634)

Review of the Tembo Money, Mortgage Broker:

Absolutely amazing!

I have to say I don’t have a bad word to say whatsoever. Me and my partner never dreamed we would have been able to get a property as quick as we have been able to with Tembo. They have truly made miracles happen and not to mention we are also paying hundreds less than we thought we were going to have to be paying each month for our mortgage as well due to their rate checking service. Absolutely amazing! Definitely worth every penny. Huge thanks to Perry, Abbey and the rest of the team! Xx Reviewed on: 30th January 2024

Excellent support and communication

Cannot fault the support I had from both Advisor Jess and Broker Elly. Incredibly supportive from the first conversation, explaining things in detail but keeping it simple for my first time buyers brain, and keeping communication channels open - answered questions with honesty and encouragement. Thank you both! Reviewed on: 30th January 2026

I'm amazed at how quick and smooth the process was.

I'm amazed at how quick and smooth the process was. Rob was very professional and very efficient! Reviewed on: 30th January 2026

. Best broker ever!!!

Luke and Elly, were amazing helping me. Their product knowledge was vast. If I had any concerns their prompt information put me at ease straight away. Nothing was too much for them, they went over and above to get me what I needed. Reviewed on: 30th January 2026

Elly gave excellent help and advice

Elly gave excellent help and advice Reviewed on: 30th January 2026

Exceptional support and guidance every step of the way

Tembo have been faultless throughout the mortgage application process while my partner and I have been purchasing our first home. From our first appointment with Leah, to our chats with Callum, and later Jeremy: all have been super patient, informative, and always happy to email or call if we need further guidance or clarity on something. Buying a house for the first time is a truly daunting (and exciting!) experience, so it's made all the difference in the world to have exceptional support and guidance from Tembo every step of the way. Reviewed on: 30th January 2026

Elly and Luke were super!

Elly and Luke were super! They kept me updated and explained everything I needed to know in detail and reassured me when i was unsure. They were more than I could have asked for! Reviewed on: 30th January 2026

Elly and Luke were great and have great service

Elly and Luke were great and have great service Reviewed on: 30th January 2026

Amazing service!

After a lengthy process after being let down by our previous broker. Bhavini stepped in and stepped up. She worked extremely hard for a few days looking at products to get us an AIP. The underwriting look a while but Abbey supported us through the journey. Thank you for all you help we are so excited to move into our dream home. Reviewed on: 30th January 2026

Great experience Callum has been very helpful highly...

Great experience Callum has been very helpful highly recommend such amazing service! Reviewed on: 30th January 2026

This is our second time using Tembo and they have be...

This is our second time using Tembo and they have been great. We are also using their asset protection team which is new and they again have been great so far. Reviewed on: 29th January 2026

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