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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2155 reviews)

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4.98

Based on 2,155 reviews, last reviewed 13th Mar 2026

87400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent Guidance and Support I am so grateful to Hayley and Callum for the excellent guidance and support that they have given me throughout the remortgage process. They have been... Read more Reviewed on: 13th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2155)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

All the team were amazing and helped me get my first...

All the team were amazing and helped me get my first house. Thank you to Dominic, Chelsea and Lauren for all there help! Reviewed on: 23rd January 2025

I can’t believe how great the customer service was.

I can’t believe how great the customer service was. Really personal touch, speedy replies, empathy and kindness Reviewed on: 23rd January 2025

They were great for a first time buyer.

They were great for a first time buyer. They explained everything clearly, but never made me feel like an idiot and they responded to my emails really quickly. Reviewed on: 23rd January 2025

Communicative, knowledgeable brokers

Communicative, knowledgeable brokers who are fast to respond. Speak clearly and explain detailed or complex concepts really clearly, so I understand the systems and industry better. I'm not sure what I would improve about the experience. Reviewed on: 23rd January 2025

Friendly and knowledgeable

Friendly and knowledgeable advisors there throughout the journey! Reviewed on: 23rd January 2025

Very supported through a first time purchase

Very supported through a first time purchase Reviewed on: 23rd January 2025

As a first time buyer and a single parent embarking...

As a first time buyer and a single parent embarking on buying my first home was very daunting but Tembo make this whole process from start to finish an absolute fantastic and stress free experience, they were always available for any within no matter how small and explained everything throughly and made sure that I was always happy and informed. I would wholeheartedly recommend them to anyone looking for mortgage advise. Reviewed on: 23rd January 2025

First time buyers, highly recommended

My partner and I got our first house this past year, it can be very daunting getting into the property market and being homeowners. Tembo made everything so simple, I was honestly shocked at how clear they made everything and took all of the pressure away. Reviewed on: 23rd January 2025

Brilliant service, helpful and transparent front sta...

Brilliant service, helpful and transparent front start to finish, have recommended tembo to everyone we know. From the start Matt and Jess kept us updated every step of the way, we knew what was happening, if anything more was required from us, and if so what, and how to send it. And great value for money! Reviewed on: 23rd January 2025

Amazing Service

Amazing experience, through the whole process of securing a mortgage, really helpful service, quick responses and always had time to explain and go through stuff. Olivia in particular really went above and beyond to secure me a mortgage (especially after my first purchase fell through) couldn’t recommend Tembo enough. Reviewed on: 23rd January 2025

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