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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2143 reviews)

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4.98

Based on 2,143 reviews, last reviewed 12th Mar 2026

86200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Kerry and Elly at Tembo Kerry and Elly have been fantastic. My husband and I are currently in process of buying our first home and felt very overwhelmed at the start. But Ker... Read more Reviewed on: 12th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2143)

Review of the Tembo Money, Mortgage Broker:

Highly recommend Callum Doherty brilliant lad he kno...

Highly recommend Callum Doherty brilliant lad he knows his stuff! Reviewed on: 14th April 2025

Cant recommend tembo enough

I’m self employed and was struggling to get Mortage and advice, tembo were incredible, they answered all my questions, guided me through every step, there online system meant that it was so easy to upload documents and track the progress, the third parties they recommend made things effortless and so efficient. A huge thank you to Ruth and Jessica, exceptional customer service and knowledge. Reviewed on: 21st January 2025

Excellent customer service.

Excellent customer service. We were kept informed through the whole process. The staff were polite, knowledgeable and professional at all times. Any questions or concerns were dealt with quickly and efficiently. Reviewed on: 21st January 2025

Perfect for first time buyers

Tembo were great, as first time buyers they explained everything perfectly and due to my wives work were able to offer us a discount on their broker fees. I couldn't be happier Reviewed on: 21st January 2025

They literally took care of everything for us as fir...

They literally took care of everything for us as first-time buyers! They handled the mortgage, found fairly priced solicitors, and even recommended a great surveyor. They laid out all the options available to us and were super friendly throughout the process. They also answered all our questions—and we had a lot of them. Thanks for their incredible support and guidance. Their help made what could have been a stressful process so much easier. Highly recommend! Reviewed on: 21st January 2025

Could not ask for more!

Excellent from start to end, Jessica Eley and Paul Herbert have got us a mortgage offer within days, can’t recommend them highly enough Reviewed on: 21st January 2025

Excellent communication, friendly service

Excellent communication, friendly service Reviewed on: 21st January 2025

A genuinely enjoyable mortgage application process...

I recently had the great experience of working with Tembo for my mortgage, and I can't sing their praises enough! From start to finish, Paul and Jess were absolutely stellar. They made the entire process smooth and stress-free, consistently going above and beyond to keep me informed at every turn. Paul's expertise combined with Jess's meticulous attention to detail created a winning team. They were always available to answer my questions and provided invaluable advice tailored to my needs. Their friendly and approachable demeanor changed what could have been a daunting experience into a genuinely enjoyable one. If you're on the lookout for a mortgage broker who truly cares about their clients, Tembo is the way to go. Paul and Jess are exceptional! Thank you so much! Reviewed on: 21st January 2025

Absolutely amazing service from Ruth and Jess.

Absolutely amazing service from Ruth and Jess. They found the best deals and kept me informed at all times. They were so quick to answer emails and calls. Couldn’t ask for better service! Reviewed on: 21st January 2025

Excellent service all round

Georgie Dye and Abbey Ward really helped guide us through the process from not knowing anything. We had lots of unique circumstances and issues but they were always willing and available to help. Reviewed on: 21st January 2025

Fantastic

I’ve been so happy with the service offered to me by tembo! Communication was fantastic and customer service was all round 10/10. Grace was so thorough in helping me understand my options and allowing me to make choices based on as much information as possible. Callum then went on to keep communication open throughout the next steps, keeping me up to date with where the bank were up to at each step. I felt listened to and supported from start to finish. Reviewed on: 21st January 2025

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