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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2160 reviews)

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4.98

Based on 2,160 reviews, last reviewed 15th Mar 2026

87900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Excellent customer service, highly recommend! Throughout my mortgage experience, I was extremely well looked after. My mortgage advisor Andy Shead and my mortgage case manager Callum Doherty were ... Read more Reviewed on: 15th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2160)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Mortgage Broker Saved Me Money & Provided Great Service

Originally, I was hesitant about using a mortgage broker. However, Georgie and Abbey from Tambo completely changed my mind. They not only found me a significantly cheaper deal than the one I was initially considering at the bank, but their rate check also saved me an additional 0.05% (5 basis points). Their guidance on product fees was invaluable, and their customer service was absolutely outstanding. Just the level of support they provided compared to the bank made it entirely worthwhile. Reviewed on: 17th April 2024

1st class service from start to end

I cannot overate the superb service received from the employees at Tembo that I dealt with. They are knowledgeable about the products on offer and exceedingly efficient in processing applications. They are polite and friendly in their approach and keep you well informed at all times and are always on hand to deal with any questions one may have, with prompt replies. I cannot rate this company highly enough and would not hesitate to recommend their services. Reviewed on: 15th April 2024

As first time buyers I can't fault Tembo.

As first time buyers I can't fault Tembo. Myself and partner both had LISA's with Nude, who were recently acquired by Tembo. From start to finish the service in getting a mortgage offer has been supportive, highly communicative and smooth sailing. Jack & Rebecca were timely and always generous with time and patience whilst we asked a long list of questions as we learn't more about the home buying process. Jack even offered to take a look through property listing for us to help identify any risk areas we may not have spotted ourself such as lease lengths etc. Reviewed on: 15th April 2024

Amazing Staff and Support

Two unexperienced first time buyers lost in the sea of confusion rescued by Dom and Chelsea! They found us the best mortgage, the best rate and they were with us every step of the way, offering support and guidance- even on other house buying related issues. We would definitely recommend them to anyone looking for a mortgage and we will definitely use them again when the time comes! Reviewed on: 15th April 2024

Our experience with Tembo was faultless!

Our experience with Tembo was faultless! We honestly could not have asked for more and would gladly recommend Tembo to our friends and family. The service from Grace and Chelsea was informative, thorough and fantastic value for money. From our perspective, this resulted in a very smooth remortgage. Reviewed on: 15th April 2024

From start to finish they have been incredible, no d...

From start to finish they have been incredible, no details or question has been too small, the service has exceeded all expectations Reviewed on: 10th April 2024

all the processe was fast and effective, highly raco...

all the processe was fast and effective, highly racommended Reviewed on: 6th April 2024

Great experience.

Great experience. Super easy to nevigate website & prompt communication, efficient. Reviewed on: 5th April 2024

10/10 service!

Me and my partner are first time buyers and were shopping around for a good mortgage advisor and broker to help us with our journey of buying a home. We’d spoken to a few but just never got the right ‘vibe’ for a personal experience. Until we looked into what else Tembo offered as we already have a LISA with them. We have never looked back, we have had the pleasure of having Fae K as our mortgage advisor and Rebecca T as our broker. They have both been absolutely incredible, so informative and we have never felt that anything we asked was too much. Even the protection review with a lovely lass Lauren was enjoyable. Most places we’ve come across for a protection call are very pushy to upsell their services and can be quite intimidating! Not Tembo, it was a straight forward chat about what cover we have in place in the event of illness or death whilst having a mortgage and it was like having a formative chat with a friend. Any time we have needed to get hold of either Fae or Rebecca, it has never taken long to get a response and we were kept in the loop throughout our whole process. At the time of writing this, all we have to get done now is a survey and wait until May for us to have our LISA a year before we can withdraw our deposit. I feel that Fae and Rebecca have helped our process move along so quickly and I think we’ll be a bit gutted not to have that regular chat with them once we complete as they have really made this such a personal experience and completely stress free. Big thankyou to Fae & Rebecca for everything you have done for us :) Reviewed on: 4th April 2024

Easy to use website and portal, responsive people an...

Easy to use website and portal, responsive people and a smooth process with regular updates throughoit. Reviewed on: 4th April 2024

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