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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2158 reviews)

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4.98

Based on 2,158 reviews, last reviewed 13th Mar 2026

87700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Thank you Bhanvi and Abby Bhanvi and Abby was really helpful throughout our mortgage offer process. Both of them took care of all the communication and made it really easy for ... Read more Reviewed on: 13th March 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2158)

Review of the Tembo Money, Mortgage Broker:

Highly recommend Callum Doherty brilliant lad he kno...

Highly recommend Callum Doherty brilliant lad he knows his stuff! Reviewed on: 14th April 2025

Louise was great help.

Louise was great help. More than happy to help across every stage of a daunting process. Was speedy when required and the whole process flowed perfectly Reviewed on: 25th March 2024

Excellent service

Fast and efficient service. Great prompt communication. Helped throughout the process of purchasing my property. Reviewed on: 22nd March 2024

Helena and Abbey were fantastic throughout the whole...

Helena and Abbey were fantastic throughout the whole process! As a solo first time buyer, Helena really took the time to explain everything to me in detail and answered all of my many questions. After the application was submitted Abbey kept me up to date with its progress. Both Helena and Abbey were really quick with replying to my emails, even on evenings and weekends. I was struggling to find a solicitor and Helena’s recommendation has been fab (and cheaper than my quotes). The broker fee is expensive but it’s definitely been worth it and would recommend! Reviewed on: 21st March 2024

Grace and chelsea

Grace and Chelsea at tembo have been great, great communication and make the process feel very easy. Reviewed on: 20th March 2024

The company is absolutely amazing!

The company is absolutely amazing! They literally saved me and helped me so much with the remortgage process. Hayley and Chelsea are life savers !!! Reviewed on: 20th March 2024

Best mortgage advisor

After using 3 different mortgage brokers my husband and I decided to give Tembo a go. Louise managed to get us the mortgage we needed when the previous 3brokers failed. Louise and Chelsea are so friendly and will always find a spare minute for you. Reviewed on: 19th March 2024

First Class Service

Chelsea and Matt have both been very helpful and efficient with the mortgage process. We were updated with every stage and there were quick replies with any queries we had. Even when we had to restart the process due to an error on our side, they were really professional with the process. We will definitely be using them in the future. Reviewed on: 19th March 2024

Tembo was a very nice surprise for us.

Tembo was a very nice surprise for us. We've had previous experience with a traditional mortgage broker, and we were used to them being slow. That's definitely not the case with Tembo. We first spoke with Fae, who was amazing at helping us find a good deal for our mortgage. She was friendly, helpful, and moved at a speed I never thought was possible. We had a bit of an unusual situation, as I'm a director for a company, but Fae was able to quickly figure out what we had to do. Simply put, she did an amazing job, and I couldn't recommend her enough. Once we secured a mortgage, we spoke with Wendy, whose role was to help us find the right mortgage protection. She was absolutely fabulous. She took the time to understand our situation and managed to find the best cover for us. When speaking with her, I felt that she cared about us, and helping us find what was best for us, as opposed to selling a "better" cover. Having Wendy help us through the process, made the whole thing very pleasant (and we all know that going through your health history is never fun). Reviewed on: 18th March 2024

Highest recommendations to Ruth, Jessica and Tembo

Highest recommendations to Ruth, Jessica and overall to this amazing team at Tembo. They’re 100% professionals, very confident and extremely helpful. Any time any moment they have been in contact with is. Fully prepared whole pack of documents, recommended where to get each of them. Explained every tiny element of getting a mortgage and as a result we got a wonderful mortgage offer! At the same time it’s a pleasure to communicate with Ruth and Jess as they’re very polite fast and helpful. You can feel they care about you a lot and that’s the main. Reviewed on: 18th March 2024

Excellent and Exceptional Service

I can't express enough how delighted we are with Matt and Jess's incredible help throughout our mortgage application journey. Trusting them was the best choice we made! They made everything so smooth and surprisingly fast. Their expertise and professionalism shone through every step, making the whole experience truly fantastic. Huge thanks to Matt and Jess for their outstanding support. Reviewed on: 18th March 2024

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