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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1634 reviews)

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4.98

Based on 1,634 reviews, last reviewed 16th Feb 2026

36700% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Helpful and Friendly Leah, Chelsea and the team at Tembo have been very helpful, and I would highly recommend. First time getting a mortgage and they were friendly and had... Read more Reviewed on: 16th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1634)

Review of the Tembo Money, Mortgage Broker:

Dynamic Duo!

I reached out to Tembo based on their 5 star Trust Pilot reviews online and they did not disappoint. Every review online about Ruth and Jess they completed lived up to at every stage of the process. From my first initial appointment with Ruth I had everything explained to me in so much detail, and then I was passed to Jess who never let a day pass without an update. They were what I would call a “dynamic duo!” Reviewed on: 21st April 2025

Tembo is amazing, Elly was prompt and always keeping...

Tembo is amazing, Elly was prompt and always keeping me updated. Reviewed on: 27th January 2026

Jess and Elly made my journey very seamless, helped...

Jess and Elly made my journey very seamless, helped me through the full process. Elly was relentless and resilient finding me the best deal and offer. I will be always grateful and recommend them to my friends for sure. Reviewed on: 27th January 2026

Callum went above and beyond to help.

Callum went above and beyond to help. He was kind and friendly throughout and nothing was too much trouble! Reviewed on: 27th January 2026

Mortgage Process

We did our mortgage process with Jessica and Gemma and they were both amazing - clear, responsive and efficient. Fully recommend! Reviewed on: 27th January 2026

Christianna and Ashley we both amazing!

Christianna and Ashley we both amazing through the whole process. Clearly explaining all of the options available in ways that considered the longer term elements of the process. Always friendly, informative and willing to answer any questions throughout, they are a credit to the company! Reviewed on: 27th January 2026

Callum is amazing

Callum was incredible to deal with helped me so much any questions I had he had every answer Reviewed on: 27th January 2026

Fae and Elly have been absolute stars

Fae and Elly have been absolute stars, guiding us through every step of the process. I tend to get quite stressed in situations like this and often need reassurance, but they answered every query with patience and clarity. I’m incredibly grateful for all their help. Reviewed on: 27th January 2026

Easy to deal with

A professional and easy-to-deal-with firm that took care of everything. The whole process was smooth and stress-free. Huge thanks to Luke and the team. Reviewed on: 27th January 2026

Dealt with Callum who was very efficient

Dealt with Callum who was very efficient Reviewed on: 26th January 2026

Had a great experience with Callum, very responsive...

Had a great experience with Callum, very responsive and helpful. Reviewed on: 26th January 2026

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