Smart Money People Logo

Tembo Money: Mortgage Broker reviews

4.98
Based on 1,808 reviews, last reviewed 4th Mar 2026
53700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Amazing help and advice for first time buyers As a first time buyer saving with a Tembo LISA, I've really appreciated all the advice and support offered by Tembo - and for free - with my Lifetime ... Read more Reviewed on: 4th March 2026
Abi J's avatar
Abi J

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
James C's avatar
James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1808)

Review of the Tembo Money, Mortgage Broker:

Highly recommend Callum Doherty brilliant lad he kno...

5
Highly recommend Callum Doherty brilliant lad he knows his stuff! Reviewed on: 14th April 2025

Buying a house made easy

5
Through Tembo I was able to make great returns on my savings, build up a deposit big enough for my 1st house, along with lots of helpful money saving tips Reviewed on: 22nd January 2026

Tembo were great getting me my mortgage as an FTB -...

5
Tembo were great getting me my mortgage as an FTB - it was clear and concise and I would recommend them to everyone Reviewed on: 22nd January 2026

Helped us get out of a scrape!

5
Quick response to enquiry, good communication and thorough research resulting in a new mortgage. Reviewed on: 22nd January 2026

Great service!

5
Great experience would highly recommend Reviewed on: 22nd January 2026

Helps you take control of your plans!

5
Found the whole experience really empowering and pretty much stress free. Everything was managed very well, quick service, and loved that everything could be done online. I really appreciated the personal touches and have already recommended Tembo to others. Reviewed on: 22nd January 2026

Exceptional service from Elly and Jess from Tembo

5
I had an excellent experience working with Elly and Jess as my mortgage brokers. They were fantastic from start to finish — proactive, fast, and incredibly easy to work with. When the original mortgage provider unexpectedly changed their terms late in the process, Elly and Jess immediately stepped in, found an alternative lender, and even secured a deal better than the original one. Their knowledge and professionalism really shone through during what could have been a stressful moment. Both were helpful, informative, and always quick to respond. They made the entire process smooth and straightforward, and I felt completely supported throughout. I’d highly recommend Elly and Jess to anyone looking for expert, reliable mortgage advice. Reviewed on: 22nd January 2026

Great customer service, friendly and clear advice

5
Harvey was a great advisor, he provided a friendly service and explained everything clearly. Responses were always very prompt too, it made the whole process a better experience! Great value for money too. Reviewed on: 22nd January 2026

Excellent service.

5
Mortgage advisor and broker were great. Excellent communication and advice. Reviewed on: 22nd January 2026

Excellent support from Tembo for 1st time buyers.

5
Excellent support from Tembo for 1st time buyers. I cannot rate tembo enough they were supportive throughout our mortgage application journey open to any questions, and made the process as painless as possible. Only slightly complaint is changing our key contact a few times which meant some re explaining. Reviewed on: 22nd January 2026

Just amazing support from start to finish.

5
Just amazing support from start to finish. Went to the end of the earth to help us secure our mortgage under our difficult circumstances (missed payments and credit card debt) would recommend to anyone looking for a mortgage broker! So grateful to Rob & Chelsea for their support. Reviewed on: 22nd January 2026

Do you have a different Tembo Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Tembo Money?

    View all products