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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1889 reviews)

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4.98

Based on 1,889 reviews, last reviewed 5th Mar 2026

61400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Great LISA product & great advice I had a lifetime ISA through Tembo and used this to purchase a property and although buying a house is very stressful and a lot to deal with, the expe... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1889)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Just amazing support from start to finish.

Just amazing support from start to finish. Went to the end of the earth to help us secure our mortgage under our difficult circumstances (missed payments and credit card debt) would recommend to anyone looking for a mortgage broker! So grateful to Rob & Chelsea for their support. Reviewed on: 22nd January 2026

As a first time buyer, I honestly could have asked f...

As a first time buyer, I honestly could have asked for a better team to work with than the ones from Tembo, helped me all the way Reviewed on: 22nd January 2026

First Mortgage and Re-Mortgage, Great Both Times!

Tembo were our broker of choice and we had an amazing kick off and an opportunity to ask lots of questions. They have some tools when house searching which we liked too. We then used Tembo again for remortgaging and this was amazing value for money! We worked with Geraldine and Abbey to get things moving quickly. They also have other services such as life protection advisors too! Reviewed on: 22nd January 2026

Free friendly mortgage advice with tembo LISA

My mortgage advisor Ashley was extremely knowledgeable and friendly, always responded very quickly to any query and helped us secure a good mortgage rate with a mortgage provider who manually underwrites based on our financial situation. As I also have a tembo LISA this service was free! Reviewed on: 22nd January 2026

Amazing service

From the beginning to the end we had a great experience with Bradley from Tembo. He was always available on the other line and keen to get us the best deal. Reviewed on: 22nd January 2026

Excellent service and help

Saved with Tembo, and used them for my recent house purchase. Very supportive throughout the process, including searching for a mortgage, application and also insurance. Very kind and responsive - seemed genuinely happy to help Reviewed on: 22nd January 2026

Friendly and helpful staff.

Friendly and helpful staff. Always available to answer questions and provide updates. Reviewed on: 22nd January 2026

Absolutely brilliant experience from start to finish.

Absolutely brilliant experience from start to finish. Knew nothing about mortgages or house buying process and they led the way seamlessly - would absolutely recommend to a friend or family member Reviewed on: 22nd January 2026

Returning customer due to excellent service

I was recommended Tembo by a friend and have have 2 separate mortgages approved by them. Given the exceptional service I received first time by Perry, I came back for another mortgage, which was managed by Dominic. It made it easier that he had access to my case notes, and the mortgage was approved very quickly. The portal is very easy to use. Tembo took out all the stress of getting a mortgage and secured me a great deal! Dominic had really detailed insights into different lenders’ requirements. He was very responsive to emails. No time was wasted! Reviewed on: 22nd January 2026

First Time Buyer

As a first time buyer, the Tembo team have been excellent with their knowledge and support. Kept me updated at all times through the mortgage application and offered great advice along the way. Haven’t quite finished the process just yet but I’m sure they will continue to be fantastic! Special thanks to Lucy and Chelsea for reassuring me and having excellent product knowledge. They didn’t push me into making quick decisions and have explained process thoroughly. Very Grateful - would recommend to any family and friends ! Reviewed on: 22nd January 2026

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