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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1894 reviews)

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4.98

Based on 1,894 reviews, last reviewed 5th Mar 2026

61900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Perfect service From start to finish, everyone I spoke to at Tembo were helpful, approachable, friendly and made me feel at ease. As a first time buyer I had lots of ... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1894)

Review of the Tembo Money, Mortgage Broker:

Would highly recommend Tembo.

Would highly recommend Tembo. Fae, Faye, and Elly were incredibly friendly and professional throughout and made what could have been a very stressful experience a breeze. We were not expecting to get a mortgage offer issued so soon, but the process was a lot faster than expected thanks to those at Tembo. Reviewed on: 8th April 2025

Helps you take control of your plans!

Found the whole experience really empowering and pretty much stress free. Everything was managed very well, quick service, and loved that everything could be done online. I really appreciated the personal touches and have already recommended Tembo to others. Reviewed on: 22nd January 2026

Exceptional service from Elly and Jess from Tembo

I had an excellent experience working with Elly and Jess as my mortgage brokers. They were fantastic from start to finish — proactive, fast, and incredibly easy to work with. When the original mortgage provider unexpectedly changed their terms late in the process, Elly and Jess immediately stepped in, found an alternative lender, and even secured a deal better than the original one. Their knowledge and professionalism really shone through during what could have been a stressful moment. Both were helpful, informative, and always quick to respond. They made the entire process smooth and straightforward, and I felt completely supported throughout. I’d highly recommend Elly and Jess to anyone looking for expert, reliable mortgage advice. Reviewed on: 22nd January 2026

Great customer service, friendly and clear advice

Harvey was a great advisor, he provided a friendly service and explained everything clearly. Responses were always very prompt too, it made the whole process a better experience! Great value for money too. Reviewed on: 22nd January 2026

Excellent service.

Mortgage advisor and broker were great. Excellent communication and advice. Reviewed on: 22nd January 2026

Excellent support from Tembo for 1st time buyers.

Excellent support from Tembo for 1st time buyers. I cannot rate tembo enough they were supportive throughout our mortgage application journey open to any questions, and made the process as painless as possible. Only slightly complaint is changing our key contact a few times which meant some re explaining. Reviewed on: 22nd January 2026

Just amazing support from start to finish.

Just amazing support from start to finish. Went to the end of the earth to help us secure our mortgage under our difficult circumstances (missed payments and credit card debt) would recommend to anyone looking for a mortgage broker! So grateful to Rob & Chelsea for their support. Reviewed on: 22nd January 2026

As a first time buyer, I honestly could have asked f...

As a first time buyer, I honestly could have asked for a better team to work with than the ones from Tembo, helped me all the way Reviewed on: 22nd January 2026

First Mortgage and Re-Mortgage, Great Both Times!

Tembo were our broker of choice and we had an amazing kick off and an opportunity to ask lots of questions. They have some tools when house searching which we liked too. We then used Tembo again for remortgaging and this was amazing value for money! We worked with Geraldine and Abbey to get things moving quickly. They also have other services such as life protection advisors too! Reviewed on: 22nd January 2026

Free friendly mortgage advice with tembo LISA

My mortgage advisor Ashley was extremely knowledgeable and friendly, always responded very quickly to any query and helped us secure a good mortgage rate with a mortgage provider who manually underwrites based on our financial situation. As I also have a tembo LISA this service was free! Reviewed on: 22nd January 2026

Amazing service

From the beginning to the end we had a great experience with Bradley from Tembo. He was always available on the other line and keen to get us the best deal. Reviewed on: 22nd January 2026

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