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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1894 reviews)

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4.98

Based on 1,894 reviews, last reviewed 5th Mar 2026

61900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Perfect service From start to finish, everyone I spoke to at Tembo were helpful, approachable, friendly and made me feel at ease. As a first time buyer I had lots of ... Read more Reviewed on: 5th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1894)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Excellent service and help

Saved with Tembo, and used them for my recent house purchase. Very supportive throughout the process, including searching for a mortgage, application and also insurance. Very kind and responsive - seemed genuinely happy to help Reviewed on: 22nd January 2026

Friendly and helpful staff.

Friendly and helpful staff. Always available to answer questions and provide updates. Reviewed on: 22nd January 2026

Absolutely brilliant experience from start to finish.

Absolutely brilliant experience from start to finish. Knew nothing about mortgages or house buying process and they led the way seamlessly - would absolutely recommend to a friend or family member Reviewed on: 22nd January 2026

Returning customer due to excellent service

I was recommended Tembo by a friend and have have 2 separate mortgages approved by them. Given the exceptional service I received first time by Perry, I came back for another mortgage, which was managed by Dominic. It made it easier that he had access to my case notes, and the mortgage was approved very quickly. The portal is very easy to use. Tembo took out all the stress of getting a mortgage and secured me a great deal! Dominic had really detailed insights into different lenders’ requirements. He was very responsive to emails. No time was wasted! Reviewed on: 22nd January 2026

First Time Buyer

As a first time buyer, the Tembo team have been excellent with their knowledge and support. Kept me updated at all times through the mortgage application and offered great advice along the way. Haven’t quite finished the process just yet but I’m sure they will continue to be fantastic! Special thanks to Lucy and Chelsea for reassuring me and having excellent product knowledge. They didn’t push me into making quick decisions and have explained process thoroughly. Very Grateful - would recommend to any family and friends ! Reviewed on: 22nd January 2026

Tembo mortgage advisors are just brilliant

Tembo mortgage advisors are just brilliant Reviewed on: 22nd January 2026

The whole experience with Tembo has been great, and...

The whole experience with Tembo has been great, and its so nice to have a modern approach to mortgage brokering. Not the old fashioned bank ways. All the staff are incredibly helpful and have your best interest as their priority. Reviewed on: 22nd January 2026

Fantastic first time buyer experience

Tembo helped me get my mortgage for my first ever property. They were excellent as it was very challenging due to my flat having an EWS1 form from Tri-fire (if you know, you know). They also helped me extend the mortgage offer really easily as the conveyancing was taking forever. On top of this, the team responsible for income protection support were so considerate as I was waiting to have surgery so were very patient and understood why we had to wait a little longer to get everything sorted. Reviewed on: 22nd January 2026

Very good provider

Very good services. They provided everything in timely manner Reviewed on: 22nd January 2026

They were really helpful from day 1, and were always...

They were really helpful from day 1, and were always ready to help throughout the whole process. Reviewed on: 22nd January 2026

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