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Tembo Money: Mortgage Broker reviews

4.97
Based on 1,438 reviews, last reviewed 25th Jan 2026
17100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Friendly and informative with best interests in mind We found Tembo through my employer benefits and as first-time buyers we were really unsure on how to even apply for a mortgage let alone the need for ... Read more Reviewed on: 25th January 2026
Matt J's avatar
Matt J

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
James C's avatar
James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1438)

Review of the Tembo Money, Mortgage Broker:

Tembo's mortgage broker service

5
I had a brilliant experience with Tembo, thanks to the fantastic support from Hayley and Jessica. From the very beginning, they were professional, friendly, and incredibly helpful. They explained everything clearly and made the whole mortgage process so much less stressful. I felt really supported throughout, and nothing was ever too much trouble. Reviewed on: 21st April 2025

Great professional service

5
Elly was very helpful throughout the process and nothing was too much trouble. Good communication as Elly was only a phone call away. Reviewed on: 22nd January 2026

Great customer service , very helpful and knowledgea...

5
Great customer service , very helpful and knowledgeable Reviewed on: 22nd January 2026

From start to finish I received a great, efficient s...

5
From start to finish I received a great, efficient service and I got a great mortgage offer. Reviewed on: 22nd January 2026

Tembo have been a dream to work with

4
Tembo have been a dream to work with, they've guided me through the process and found me the best deals, been very responsive and patient Reviewed on: 22nd January 2026

We received a professional, efficient and friendly s...

5
We received a professional, efficient and friendly service from Elly and would highly recommend Tembo to anyone looking for a mortgage broker. Reviewed on: 22nd January 2026

Tia was so helpful made are experience amazing 10/10

5
Tia was so helpful made are experience amazing 10/10 Reviewed on: 22nd January 2026

Tia was amazing and gave me amazing service!

5
Tia was amazing and gave me amazing service! Reviewed on: 22nd January 2026

Our mortgage broker, Saul, was extremely helpful.

5
Our mortgage broker, Saul, was extremely helpful. My partner and I are first-time buyers, so we had a lot of questions and some needed quick responses. Saul was always fast to respond and insightful. The resources, like being able to generate a report on a viewed property to pool data on the property that would otherwise be an inconvenience to find, were very helpful too. Reviewed on: 22nd January 2026

Overall great experience.

5
Overall great experience. Georgie and Abbey were always really fast with their responses and made us feel cared about. Very knowledgeable too! Reviewed on: 22nd January 2026

If I could give Tembo a million stars I would.

5
If I could give Tembo a million stars I would. I was so scared to go on a mortgage journey and the team made it an absolute breeze. Rhys and Callum were both so knowledgeable and thanks to their expertise, I now have my own house! Every step of the way I felt supported, and I’m still certain that if I had any random queries I could contact the team and they would still be happy to help me. Every single person I have spoke with from Tembo has been wonderful, the customer service is fantastic, I never found myself unable to get in touch with anyone, the help was always there when I needed it. I cannot recommend Tembo enough, it was an absolute dream come true getting my mortgage, people often say it’s so stressful, but my entire process was so smooth due to the team. I didn’t need to chase things, things were explained properly, I haven’t got a bad word to say. If you choose a different broker, you are absolutely missing out. I am currently sitting on my sofa, in MY HOUSE, because of the Tembo team. Couldn’t have done it without you all, thank you so much, thank you, thank you, thank you!!! Reviewed on: 22nd January 2026

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