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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1646 reviews)

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4.98

Based on 1,646 reviews, last reviewed 18th Feb 2026

37900% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Brilliant from start to finish! Brilliant from start to finish, I personally didnt have the greatest credit score but rachel and Emma still managed to get myself and my family our dr... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

What is this award?

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1646)

Review of the Tembo Money, Mortgage Broker:

Excellent service from Jack Dolphin and Chelsea Park...

Excellent service from Jack Dolphin and Chelsea Parkins. Good communication and attention to detail, so a process was straightforward and made easy. Recommended. Reviewed on: 24th April 2025

We had a great experience with Tembo, both Luke and...

We had a great experience with Tembo, both Luke and Elly helped with every question we had no matter how trivial. They both made the process so easy for us a first time buyers, we will be definitely use again in the future. Reviewed on: 7th February 2026

Gemma and Jessica were excellent!

Gemma and Jessica were excellent! Extremely helpful and everything went smoothly Reviewed on: 6th February 2026

Would absolutely recommend.

From initial talks and advice from Bethany, to the milestone of the mortgage offer with Callum, Tembo has provided outstanding service. As first time buyers we were completely new to everything, but Bethany and Callum were so helpful and gracious in answering every question and getting us over the finish line. Would absolutely recommend! Reviewed on: 6th February 2026

Fantastic

Bethany and Callum were very helpful with our first mortgage application! Reviewed on: 6th February 2026

Sophie and Elly from the mortgage broker team

Both Sophie and Elly from the mortgage broker team, were excellent throughout the whole mortgage process - from finding the mortgage provider through to securing the final offer. They were both very responsive, friendly and helpful. Reviewed on: 6th February 2026

Best money spent for a remortgage!

We were so nervous going into this whole remortgage process for many reasons, but Claudia and Chelsea were both fantastic! From the start to the end we felt supported and weee able to understand everything that was going on. It’s nice to be able to make such big decisions with a company that genuinely wants to help. I’m so so happy with the whole experience. Reviewed on: 6th February 2026

Highly recommended mortgage broker

As a first-time buyer, I couldn’t have asked for a better experience with Tembo Money. Luke and Gemma were absolutely fantastic from start to finish. Knowledgeable, responsive, and genuinely supportive throughout the whole process. They explained everything clearly, kept me updated at every step, and worked tirelessly to secure my mortgage. They made what could have been a stressful experience feel straightforward and manageable. I’m incredibly grateful for their help and wouldn’t hesitate to recommend Luke and Gemma to anyone looking for a mortgage broker. Reviewed on: 6th February 2026

Excellent experience with Tembo

My experience with Tembo has been one of the easiest parts of the housing buying process. The online portal was easy to follow and meant I could provide information prior to a call to the broker. My broker Manny was extremely helpful and responsive, making sure he gave me all the information and options to help me make a full informed decision regarding which mortgage product to choose. I was also able to organise call times which were suitable around my work and home life, so really appreciated his flexibility with regards to this. Abbey became my case manager and kept me up to date throughout the entire process and was very responsive to any queries and ensure the process ran smoothly up until the point we received our mortgage offer. I would definitely use them again in the future and recommend them to family and friends (in fact I already have!). Reviewed on: 5th February 2026

Eddie and Christiana were absolutely amazing!

Eddie and Christiana were absolutely amazing!! As first time buyers we had everything explained and we had such quick responses to queries. Our whole process has gone so quick and its all down to tembo Reviewed on: 5th February 2026

Elly & Jess were so helpful from start to finish, we...

Elly & Jess were so helpful from start to finish, we sent them all the documents and they took care of the rest with no hassle. Reviewed on: 5th February 2026

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