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Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (2034 reviews)

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4.98

Based on 2,034 reviews, last reviewed 9th Mar 2026

75600% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Easy way for interest only retirement mortgage All done online. Different experience. Keeps down costs. Was kept informed every step of way. Had one issue with Experian account was locked which hel... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

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About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (2034)

Review of the Tembo Money, Mortgage Broker:

Fantastic Advisors

Helena was absolutely fabulous, taking the time to understand my situation and guide me to the best deal. Even when the first property fell through she helped and then when I returned for the successful purchase she pulled up my previous information so quickly you wouldn't have thought it had been nearly a year. Reviewed on: 23rd January 2025

Excellent company, cannot recommend them enough!

Excellent company, cannot recommend them enough! Chelsea and Jack were great throughout the whole process, just quick responses with all the information we required. Reviewed on: 22nd March 2025

Excellent Advice

We were seeking an interest only repayment mortgage but our age was proving to be a serious obstacle. We contacted Tembo and spoke to Luke Bustin and Ellie Bradshaw who from the outset were confident and reassuring. Throughout the process they were patient, supportive and in spite of setbacks always retained a positive attitude. They managed to secure the perfect mortgage product for us and at a highly competitive rate. We have no hesitation in recommending Tembo to anyone. Reviewed on: 22nd March 2025

Everything went smoothly using Tembo as my mortgage...

Everything went smoothly using Tembo as my mortgage broker. I had Helena and Jodie. It was quite a quick process and I had my mortgage offer just over 3 weeks after the application was made. Tembo seem to have access to a good range of mortgage lenders. I previously tried to go with an independent, more local broker but found they didn’t have access to as many lenders. Tembo is more expensive than other brokers, but I felt that it was worth it to have a hassle free experience. Reviewed on: 21st March 2025

Claudia and Chelsea at Tembo - Great team.

Claudia and Chelsea handled everything from start to finish. Clearly identified the process, kept me informed regulalry and provided a very professional service. I was very happy with the product offered and then very impressed with the journey from application through to the final offer. I would strongly recommend using Tembo. Reviewed on: 21st March 2025

Brilliant service

My mortgage broker was brilliant from start to finish. Answered all my questions and supported me the whole way through the process. Katelyn was very personable and put me totally at ease as a first time buyer. She even reached out to my solicitor when we had issues regarding their service. Would highly recommend Tembo, well worth the fee. Reviewed on: 21st March 2025

Honestly couldn’t have asked for a better mortgage b...

Honestly couldn’t have asked for a better mortgage broker. Jack Dolphin and Chelsea Parkins were fantastic. They made the process really easy to understand. They were both super patient, responsive and helped me secure a mortgage quicker than I anticipated. Reviewed on: 21st March 2025

Amazing Support from Callum & Beth!

As a first time homebuyer, the process can feel overwhelming, but Callum and Beth have been incredibly patient, supportive, and knowledgeable every step of the way. They took the time to guide us through everything, answering all our questions and making sure we understood the process. Their quick responses to emails and willingness to go the extra mile made such a difference. We truly appreciate everything they’ve done for us. Highly recommend their services to anyone looking for a smooth and stress free experience! Thank you, Callum and Beth. Reviewed on: 20th March 2025

FLAWLESS!

FLAWLESS! From first enquiry to completion. The team at Tembo were unbelievable in their communication and approach. This is the 2nd time I’ve used Tembo and it’s safe to say they have a customer for life. I’ve dealt with a range of advisors (Ruth, Matt, Rob, Paul and Hayley) who are each as knowledgable as the next. And my Case Manager Jess has been the cherry on top. Tembos morals is clear from the dedication and support received by every individual. And of course… they got me my mortgage! So no complaints here. See you in 2 years Tembo! Reviewed on: 20th March 2025

Callum and Beth.

Callum, Beth and the rest of the team at Tembo were great. Callum’s and Beth’s upbeat personality and professionalism kept me and my partner at ease as we navigated our first house purchase. Would recommend! Reviewed on: 19th March 2025

Callum and Beth have both been extremely helpful on...

Callum and Beth have both been extremely helpful on our journey to buying our first house. No question is ever silly, and they are a fountain of knowledge. Can’t thank them both enough!! Reviewed on: 19th March 2025

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