Write a review

Go to business site

Tembo Money: Mortgage Broker reviews

Name: Mortgage Broker
Rating: 4.98 (1981 reviews)

View other Tembo Money products

4.98

Based on 1,981 reviews, last reviewed 9th Mar 2026

70300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

5

Amazing service from TEMBO I chose TEMBO after carful LISA products research due to it's very good interest rate not even knowing how amazing team I will find there . Rachel - m... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025

Read all reviews See your review

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Awards

Best mortgage broker 2025

Awarded to the mortgage broker rated highest in customer reviews.

Tembo Money Mortgage Broker reviews (1981)

Review of the Tembo Money, Mortgage Broker:

Paul Herbert & Jess Eley are Superstars!

Paul Herbert & Jess Eley have been absolutely incredible! Cannot shut up about the amazing service they have provided. When I first started looking into a mortgage I had no idea. Jess and Paul explained everything and ensured I felt supported throughout the entire journey. They have been down to earth, they have answered every question no matter how silly, they have gone above and beyond what I ever expected of them. I would recommend to any first time buyer who has no idea where to start as they are supportive, informative and genuinely look out for their customers. I don’t have a single negative thing to say about Tembo, they have been incredible. Reviewed on: 31st March 2025

Excellent from start to finish.

Excellent from start to finish. Extremely responsive and "on it". They really want to help, especially first-time buyers. They made it all easy, smooth and clear. They really care about their customers. Reviewed on: 24th February 2025

Very swift and satisfactory service, Luke knew exact...

Very swift and satisfactory service, Luke knew exactly what I needed and was able to find a good deal in quick time and we received our offer within days. Reviewed on: 24th February 2025

Excellent service

Tembo provided an excellent service, making the mortgage process smooth and stress-free with clear guidance and prompt communication. Their expertise and professionalism ensured we secured the best deal for our needs—highly recommended! Reviewed on: 24th February 2025

Thank you Jason and Jodie!

Thank you Jason and Jodie! My wife and I had difficult circumstances, (me as a sole trader and my wife only being in the country for 1 year) and and I didn't think we would be able to get a mortgage offer from anyone. I have very bad telephone anxiety but felt really at ease talking to Jason, who guided me through each step and made me feel comfortable. His webinar really helped as well. My dad said to me that the most stressful thing in your life is buying a house, but Tembo took all that stress away and I am so glad that I made the decision to contact them. Thank you! Reviewed on: 24th February 2025

I had a really smooth experience throughout, with lo...

I had a really smooth experience throughout, with lots of support, and amazing advice from Geraldine. I cannot thank her enough! Would definitely recommend to other members of my family! Reviewed on: 24th February 2025

First time buyer process done with ease!

Helena and Jodie have been amazing from start to finish, we are first time buyers and had no idea about the process of buying a house but they listed the process out for us and re-assured us that we were more than capable of buying our first home. They were always on hand with any questions that we had and they made sure we had all the right documents to secure our mortgage. Helena was also able to secure us a better rate and will be reviewing the market for us until the latest date possible. Reviewed on: 24th February 2025

My Tembo experience

I can not thank Tembo enough .they made my entrance into the property ladder very easy and drama's free ,always on top of my process with an amazing result ,I had the opportunity to be in contact most of the time with Jessica Eley who made me feel secure and guide me very well through all this process .she made it very easy for a first time buyer and went until the last signature to secure my conveyance .Thank you Tembo and a very especial thank you for Jessica too. Regards Alexander Garcia N Reviewed on: 24th February 2025

Excellent experience with Geraldine

Amazing experience with Tembo for purchasing my first property. Geraldine was extremely professional, taking time to understand my requirements and offer advice based on the market. She was very diligent with trying to find the best deals, even as my requirements changed. Would highly recommend! Reviewed on: 24th February 2025

Had a mortgage refinance with Geraldine, she was rea...

Had a mortgage refinance with Geraldine, she was really attentive, professional as well as insightful. The whole process was explained really well and proceeded smoothly. Couldn’t fault anything. Reviewed on: 24th February 2025

Amazing service

I felt totally lost about getting on the property ladder under I found Geraldine. She was so helpful and took the time to explain everything to me. Such a smooth process! Thank you Geri!! Reviewed on: 24th February 2025

Do you have a different Tembo Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgage Broker
from Nest Financial Services 5.00 from 3 reviews
Mortgage Broker
from Brooklands Commercial Finance 0.00 from 0 reviews
Mortgage Broker
from Freedom Mortgages 5.00 from 1 reviews

Want to see more from Tembo Money?

Lifetime ISA
from Tembo Money 4.90 from 3050 reviews
Cash ISA
from Tembo Money 4.88 from 3507 reviews
HomeSaver
from Tembo Money 4.86 from 49 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub