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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.46 (531 reviews)

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2.46

Based on 531 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

5

Car Insurance was the best for me. When getting car insurance Tesco were able to give me the cover I wanted at the best price. It was easy to complete the forms on line and the cover wa... Read more Reviewed on: 17th April 2026

Latest lowest rating:

1

Car was in accident Tesco took car away repaired cru... Car was in accident Tesco took car away repaired crumple zone they said its not part of the car structure. I asked for full report and costs they sent... Read more Reviewed on: 15th April 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (531)

Rip off

My quote went up £158 had Made no claims off you in 4 years your new quote is now £550 looks elsewhere got the same type of insurance for £260. Would never deal with you again and invite all friends and colleagues never to approach you. Reviewed on: 13th March 2018

Incompetent

Lost my incident paperwork twice, got my address wrong and sent to different wrong addresses twice, only opened letters from 3rd party once i called them, massive delays, stroppy operators on occasion, and you are a ‘number’ as far no apology and an almost related ‘standardised letter’ even when they get things wrong and compensate. Unless they think they can get something out of it (like hoping you will have an injury that will earn them something) they are pretty disinterested in fighting your corner. Be warned........ Reviewed on: 14th February 2018

Awful Awful Terrible, the UKs worst

Rip off merchants!! Request a ridiculous list of documentation then cancel your policy if they can’t open an email attachment . Cannot say strongly enough how bad this company is!!! Reviewed on: 2nd February 2018

thieves and unprofessional

They wasted all my time. i was the one chasing them on everything.They sorted me almost a month later and hiked my insurance more than 60% of which i was not at fault. They said i can add a car to my half gone insurance policy which i pay monthly in the next 28 day, when i did they increased my premium by £700 and said if i don't want to i should cancel and pay the rest on the insurance policy. They were so rude and arrogant. Reviewed on: 15th January 2018

Don't bother

Been a customer for a year no claims they put my insurance up 20 quid. Said no as they gave me a cheaper quote online saving me nearly £70 so decided to go with my new quote she asked if I had a ccj against me of if I am bankrupt which I have 1 ccj against me they refused to insure me unless I paid the one of payment of over £1000 when I asked if I can go to renew it instead they said no because I already declined. Another customer lost. Now I'm paying more than what I ever have not happy. They don't look after their customers Reviewed on: 2nd January 2018

Very helpful and quick

I had an accident last week and backed into a parked car. Completely my fault, going very slowly, no one hurt, but I damaged some woman's car. Tesco have been excellent, taking care of it all, dealing with the other insurer. The guy on the call (Neil) could not have been more helpful and polite. They will have my business for a long time now. Reviewed on: 28th December 2017

Always the cheapest and Clubcard points too!

Year on year these guys have the cheapest insurance around. And for someone like me who doesn’t have a huge amount of spare cash floating around, I have to be savvy! Reviewed on: 27th November 2017

Avoid

My insurance was cancelled for not supplying evidence of my no claims bonus, despite the fact that I had emailed this to them prior to the provided deadline. Upon contacting them as soon as I was notified of the cancellation I was told that my sent email was not evidence and that they could not reverse the cancellation. I was also told that I would lose the full cost of breakdown cover which I took out with them. After speaking to a manager and lodging a complaint they agreed to reimburse me for the cost of the breakdown. However, this did not resolve the fact that I was left uninsured so unable to drive my car home, and I now need to declare that I have had insurance cancelled for any future insurance policies. The entire process was ridiculous. I am only grateful that I didn't have to make a claim through them, because I can only imagine how incompetent their handling of a claim would be. I can honestly say that this was the worst service I have ever experienced. They refused to accept responsibility of their error and I have been the one who has paid. The only recommendation I would make about Tesco Car Insurance is to avoid them at all costs. Reviewed on: 22nd November 2017

car insurance

Good prices and good service. Easy to change vehicle Reviewed on: 21st November 2017

Good insurance bad advice

Their representative made a suggestion then corrected but due to policy I lost my protected no claims even thought they gave wrong advice Reviewed on: 9th November 2017

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