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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.62 (516 reviews)

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2.42

Based on 516 reviews, last reviewed 19th May 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

30%

10%

54%

Latest highest rating:

5

From the moment i had my accident which wasn’t my fa... From the moment i had my accident which wasn’t my fault,picking up my phone and calling Tesco insurance the service and care received was as near perf... Read more Reviewed on: 24th February 2025

Latest lowest rating:

1

Cooling-off period? Not so cool!! Tesco happily accepted my full year payment for car insurance without making it clear that cancelling during their "cooling off period" would incur a ... Read more Reviewed on: 19th May 2025

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

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Tesco Bank Car insurance reviews (516)

Good customer service

Customer service reps helpful and easy to deal with. The answer customer queries clearly and accurately. Genuinely interested in getting the right product for the customer. Reviewed on: 26th September 2017

Refused to insure my daughter for 10 days

When my daughter comes over from abroad I usually get in touch with my insurance company and get her covered for my car. This year I chose Tesco to insure my car and when I phoned to get cover for my daughter they refused and also would not give me a reason why. She now has to hire a car. I will not be renewing my insurance with them next year!! Reviewed on: 22nd September 2017

Car insurance with tesco Bank

For several years now Tesco bank comes in at the cheapest price with the conditions i want - i.e. £0 voluntary excess, low compulsory excess, etc. I've never had to claim on insurance so I cant comment on the ease of this for any insurer, but for me getting a cheap deal with a name I know is important to me Reviewed on: 12th September 2017

reasonably priced products

The insurance I have is very well priced and appears to be a good product. I have received good customer service each time ive had to call Reviewed on: 9th September 2017

Huge jump in car insurance come renewal.

I purchased car insurance through Tesco Bank, for a Jaguar XF. When I purchased last year, their price was the cheapest compared to other insurance companies (when I added my clubcard). I've just received my renewal documents through. Despite the additional years no claims bonus, the premium has jumped £500! Clearly Tesco don't want me as a customer, since its £750 cheaper for me to go elsewhere. The chap on the phone couldn't come anywhere near close, and just offered to send me my cancellation documents... Reviewed on: 9th September 2017

An absolute rip off!!

I've been with Tesco Bank car insurance for a couple of years now and have always been happy with the price & service. I've recently been made unemployed so asked how my premium would change to use my car for business use as a sole trader when I start my own business in the next couple of weeks. At first they told me it would reduce my premium by £13 due to significantly reduced annual mileage (previously 30K per year). Great I thought! Then they asked when I changed occupation to being self employed. So I explained that I was currently unemployed and will be starting self employment in the next couple of weeks. "Ah well ", said Tesco, "if you are currently unemployed, we'll have to charge you an additional £99 premium for the remainder of your cover". What!!!!! So it seems that my change in circumstances from travelling 30000 miles a year all over the country, to having the car standing on the driveway at home pretty much all day every day is a far greater insurance risk!! Can anyone please explain to me the logic - preferably someone from Tesco? The agent I spoke to certainly couldn't explain it; he just resorted to, "well that's what it's come back as." Whatever happens in future, there is no way on God's Earth, that Tesco will ever get any more business from me!! Reviewed on: 6th September 2017

Best value for money and good online.

Very good value for money and the online service that goes with the black box was very useful in checking how well I was driving! Also the people over the phone were very efficient and helpful. Reviewed on: 5th September 2017

Great, Hassle free insurance company

There is nothing to complain about, great policy, prices and company Reviewed on: 5th September 2017

Pet insurance

Ok customer service maybe try a little harder to keep customers for longer than a year!! Reviewed on: 27th August 2017

Absolutely loved dealing with them

Perfect as second year car insurance Reviewed on: 23rd August 2017

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