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Family Building Society: Savings reviews

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4.54
Based on 1,304 reviews, last reviewed 29th Apr 2026
11% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

Online access problem. I had a problem with my online access today. I was all sorted out over the 'phone very patiently and efficiently. Reviewed on: 29th April 2026
David G's avatar
David G

Latest lowest rating:

1

Mutuality and its practice within our building society Mutuality and its practice within our building society I have been a Member of our building society for many years and have found it to be exemplary b... Read more Reviewed on: 27th April 2026
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David Henry
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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (1304)

Family Building Society Review

5
can't fault any aspect. - service, speed, rates, personnel all brilliant. Reviewed on: 19th April 2021
FR's avatar
FR

Family Building Society Review

1
Don't be fooled by the friendly,cosy name" Family building society" they're just as unaccommodating and ruthless with interest rates as the "big boys". Avoid. Reviewed on: 16th March 2021
FR's avatar
FR

Good service

5
Easy to contact, not just internet accounts, give loyalty rates easy to understand and clearly presented info Reviewed on: 19th February 2021
Family Building Society Customer's avatar
Family Building Society Customer

Lovely company to deal with

5
I opened a Windfall Bond with this company - they offer a great product and were very helpful and friendly with all my questions prior to and during the application process. Reviewed on: 18th February 2021
Rachel H's avatar
Rachel H

The Friendly Family Building Socity

5
I've always found the staff very friendly and helpful. Thanks Reviewed on: 21st January 2021
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Family Building Society Customer

New-look annual savings summary

3
I very much dislike this: it means twice as much paper for my records, and the part that gives the actual details doesn't even state the year to which they relate, meaning I'd have to write this in if I tore this off to reduce the strain on my box file. (OK, that's hardly arduous, but a bit more thought would have meant I didn't have to.) Reviewed on: 8th January 2021
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Family Building Society Customer

Windfall Bond

3
Staff are helpful. Money is safe. In keeping with most savings accounts, little return on investment. Reviewed on: 29th December 2020
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Family Building Society Customer

Members Questionnaire

5
Their annual questionnaire shows a good grasp of what matters to members. Reviewed on: 10th December 2020
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Family Building Society Customer

Savings with a flutter !!

4
See above !hmmmmmmmmmm......"......"....! Reviewed on: 2nd December 2020
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Family Building Society Customer

Pretty good

4
They’re pretty good products that are well communicated. The 10k minimum is a bit high and exclusive and sadly I’ve never won. The interest is a little low... like everywhere else and their website is a little outdated. But it’s tried and tested and it works. I also really like the way they personalise their letters to me. Reviewed on: 28th November 2020
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Family Building Society Customer

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