Write a review

Family Building Society: Savings reviews

Name: Savings
Rating: 4.49 (1045 reviews)

View other Family Building Society products

4.55

Based on 1,045 reviews, last reviewed 28th Aug 2025

52% increase in 5 star reviews

in the past 90 days

167% increase in 1 star reviews

in the past 90 days

76%

12%

Latest highest rating:

5

Setting up a new account I was having trouble setting up a new account online so l popped into the branch. I was met by Alexis and Stephanie who took their time to set this up... Read more Reviewed on: 28th August 2025

Latest lowest rating:

1

Hopeless. Hopeless. I have 150,000 to save and o cannot open an account. The interface and support is useless Reviewed on: 18th August 2025

Visit provider site Read all reviews Write a review

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Family Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Family Building Society Savings reviews (1045)

Astonishingly Incompetent

Introduced a new online system so we had to re-register for it. After jumping through all the hoops required to register, waited for a verification code to be sent by snail mail. When it arrived, the code was invalid. Found an email that Google had decided was spam, which admitted that they had send incorrect codes. You really couldn't make it up. Such an amateurish outfit. Oh, and despite the base rate going up 0.25% they are only passing on 0.09%. Time to move on. Reviewed on: 15th September 2018

Savings

My wife tried to open a savings account with payment from her Direct Debit cards (in branch), but that payment method was refused. Why? Paying by cheque seems to her to be rather out dated. Reviewed on: 19th August 2018

No fuss ISAs

I was fed up with banks changing the ISA rate after the initial year and giving derisory rates. It was such a fiddle to change the provider. The Family Building Society market tracker ISA gives a reasonable rate and saves constantly swapping around. You could get a slightly better rate if you are inclined to shop around, but there's not much in it. ( Disclosure: I also do some work for the FBS.) Reviewed on: 20th December 2017

Windfall

Just like premium bonds with interest. Reviewed on: 16th November 2017

Disappointing. Very low number of winning bonds.

They claim to have 13 winning draws from the 10,000 bonds each month (1 x £50.000, 2 x£10,000 and 10 x£1000; but in 2015 there were only 12 winners in total for the whole year and in 2016 just 22 winners for the total year, including 3 in a January bonus draw. I wrote to ask how many bonds were actually purchased, but they refused to disclose this. Reviewed on: 12th February 2017

Do you have a different Family Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings Account
from Chime 0.00 from 0 reviews
Regular Savings
from Nationwide 4.73 from 79 reviews
Savings
from Melton Building Society 4.70 from 2296 reviews

Want to see more from Family Building Society?

Insurance
from Family Building Society 5.00 from 2 reviews
Mortgages
from Family Building Society 4.91 from 527 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub