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Family Building Society: Savings reviews

Name: Savings
Rating: 4.51 (1154 reviews)

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4.55

Based on 1,154 reviews, last reviewed 11th Nov 2025

37% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

76%

12%

Latest highest rating:

5

extremely helpful extremely helpful and charming lady - Ali Hopkins - answered all my queries and provided appropriate forms Reviewed on: 11th November 2025

Latest lowest rating:

1

Too busy ! Too busy to answer phone, too busy to answer emails, too busy to deal with enquiry, will try and get back to you in about 4 days ! Could not get detai... Read more Reviewed on: 10th October 2025

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (1154)

Our Savings

I want to say thank you for making our Investment process very easy and we look forward to a long association with your company. Reviewed on: 27th July 2019

Easy on-line accounts

A nice easy website to use and decent interest rate on a savings account in the current financial climate. Reviewed on: 27th July 2019

Among the best rates of interest and excellent service

I first used NCBS ,the former name for The Family Building Society 46 years ago and have saved with them ever since because they were the only B Society to give me a mortgage as a single woman. Their rates and service have been consistently good over all that time Reviewed on: 27th July 2019

"Family" is the correct term

I like being with FBS, as they retain the feel of Building Societies of the past. A quick, personal but professional, helpful service when needed. That said, they are very much in touch with today's needs, the website is really easy to navigate and the Market Tracker Saver offers a more competitive return than most other providers. Keep up the good work. Reviewed on: 27th July 2019

Mr. David Barnes

Each time I make contact I receive 100% co-operation Reviewed on: 27th July 2019

New kid on the block

The windfall bond is a well known concept yet this society is the only one to offer it as a savings product. The application was simple and the administration quick and efficient. I'd use the society for other services now. Reviewed on: 27th July 2019

Interesting products and FCSC backed

Some interesting products, e.g. Windfall Bond, that are totally unique. Small and competent building society and backed by full FSCS cover for peace of mind. I discovered this company searching for a safe savings account with small return but also with the opportunity of greater return and I chose the Windfall Bond .. I haven't won yet but I also still have my money safe and getting a small return of interest. Reviewed on: 27th July 2019

A great tracker savings product

Tracker savings product was not available anywhere else and has proved to be great value with interest paid regularly. Easy to open the account online too. Reviewed on: 26th July 2019

Very good rate.

I have received prompt service whenever I have a query. Reviewed on: 26th July 2019

Safe savings

It is reassuring to invest with a reliable company. Reviewed on: 26th July 2019

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