Smart Money People Logo
Go to business site
Share this page
Link copied

Family Building Society: Savings reviews

View other Family Building Society products
4.54
Based on 1,307 reviews, last reviewed 30th Apr 2026
8% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

FIRST CLASS I opened a bond 12 months ago. It matured so I requested FBS to retain £20k for a new bond and to forward £40k to the Bank as I was opening 2 ISAS fo... Read more Reviewed on: 30th April 2026
Pauline E's avatar
Pauline E

Latest lowest rating:

1

Mutuality and its practice within our building society Mutuality and its practice within our building society I have been a Member of our building society for many years and have found it to be exemplary b... Read more Reviewed on: 27th April 2026
David Henry's avatar
David Henry
Visit provider site Read all reviews Write a review

About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Family Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Family Building Society Savings reviews (1307)

SAVINGS

5
Highly recommend - i found the staff informative and friendly. I would recommend them to my family & friends Reviewed on: 20th September 2020
J W's avatar
J W

Excellent customer service

4
Easy to contact by telephone. Efficient staff Reviewed on: 20th September 2020
Family Building Society Customer's avatar
Family Building Society Customer

Excellent Service

5
I made a telephone call enquiring about the Windfall Bonds, I spoke to a lovely gentleman who advised he would send me an application form as that was needed for purchasing numerous bonds, the form arrived the following day and I returned it and today I received my Bond Certificates, super efficient service. Reviewed on: 14th September 2020
Family Building Society Customer's avatar
Family Building Society Customer

Good admin.

4
Good admin. Low interest rates, but that's the same for everyone at present. Reviewed on: 14th September 2020
Family Building Society Customer's avatar
Family Building Society Customer

Not competitive saving rates

3
Rate on one year bond has fallen substantially. Reviewed on: 28th August 2020
Family Building Society Customer's avatar
Family Building Society Customer

OK

3
OK but poor rates so copuld do a lot better. Also very bad at ISAs only open to people who already have one. Reviewed on: 3rd August 2020
Family Building Society Customer's avatar
Family Building Society Customer

Quick and easy

5
I wanted to open a new Cash ISA and tranfer money in from another provider. It couldn't of been easier. The forms and additional information arrived as promised and once I'd returned them, everything was done promptly and efficiently. Thank you Reviewed on: 30th July 2020
Kathy's avatar
Kathy

Savings review

5
Like: You are small, efficient and frank about curent low rates. Dislike: Your spread of 20 'leading' competitors. I would much prefer only 10 Reviewed on: 20th July 2020
Epsom branch customer's avatar
Epsom branch customer

Seamless service with a personal touch

4
I was attracted by FBS rates for a transfer-in cash ISA - not many providers accept transfers. The online application was slightly tricky for a transfer, but a telephone call resolved matters quickly. The call was answered promptly - no hanging on and pressing buttons for hours - and the FBS call-responder was patient and clear. After that everything went smoothly, the transfer was completed in well under the regulatory 15 days. Reviewed on: 17th July 2020
Catherine's avatar
Catherine

Excellent Service

5
Opening an account on line was easy and the interest rates offered are some of the best available Reviewed on: 6th July 2020
Family Building Society Customer's avatar
Family Building Society Customer

Do you have a different Family Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Family Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill