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Family Building Society: Savings reviews
Based on 1,351 reviews, last reviewed 13th Jun 2026
16% increase in 5 star reviews
in the past 90 days14% decrease in 1 star reviews
in the past 90 days
Above expectation for service and product
I breezed into your office on a whim on 26 May. The lady I spoke with was on the front foot,. direct and clear and engaged. For ease of use, I find th...
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Reviewed on:
13th June 2026
Issues accessing the on-line service
Family Building society have changed their on-line system for the 3rd time. Each time requires me to re-register. The process this time is extremely p...
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Reviewed on:
24th May 2026
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1351)
Family Building society are very good regularly info...
Reply from Family Building Society
Response date: 3rd February 2026
Customer service help with a problem was polite frie...
Reply from Family Building Society
Response date: 30th January 2026
I found it confusing to start with when completing t...
Reply from Family Building Society
Response date: 30th January 2026
Good products.
Reply from Family Building Society
Response date: 28th January 2026
Telephone advice
Reply from Family Building Society
Response date: 28th January 2026
Excellent customer service
Reply from Family Building Society
Response date: 28th January 2026
Customer helpline excellent
Reply from Family Building Society
Response date: 28th January 2026
Innovative products to appeal to a selection of savers.
Reply from Family Building Society
Response date: 28th January 2026
Their interest rates are very good.
Reply from Family Building Society
Response date: 28th January 2026
Super-efficient help line
Reply from Family Building Society
Response date: 22nd January 2026