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Family Building Society: Savings reviews
Based on 1,114 reviews, last reviewed 2nd Oct 2025
No new 5 star reviews
in the past 90 days56% increase in 1 star reviews
in the past 90 days
I made an error on purchasing an easy access isa I s...
I made an error on purchasing an easy access isa I spoke to kasey who was very knowledgable and helpful and assisted me on setting up the correct isa.
Reviewed on:
2nd October 2025
Slow and inefficient customer service!
My husband and I both tried to open an ISA. Mine was fine as I had been with FBS before so only needed to provide bank account and address verificatio...
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Reviewed on:
27th September 2025
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1114)
Excellent service
Reply from Family Building Society
Response date: 10th September 2024
Excellent customer service
Reply from Family Building Society
Response date: 10th September 2024
Off to a great start with Family Building Society!
Reply from Family Building Society
Response date: 10th September 2024
Online transfer
Reply from Family Building Society
Response date: 4th September 2024
Providing Maturity Instruction
Reply from Family Building Society
Response date: 4th September 2024
Dylan was first class in his explanation to all my q...
Reply from Family Building Society
Response date: 4th September 2024
Excellent service
Reply from Family Building Society
Response date: 4th September 2024
E mail confirmation
Reply from Family Building Society
Response date: 4th September 2024
Windfall account.
Reply from Family Building Society
Response date: 4th September 2024
First contact
Reply from Family Building Society
Response date: 4th September 2024