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Family Building Society: Savings reviews
Based on 1,095 reviews, last reviewed 22nd Sep 2025
20% increase in 5 star reviews
in the past 90 days88% increase in 1 star reviews
in the past 90 days
Withdrawal Issue
Lisa was able to resolve my issue quickly and efficiently.
Reviewed on:
22nd September 2025
Poor customer service
I am unable to contact them by telephone as it is a long wait. I am 82 and need help to log in to my account. I have emailed so hope for the best
Reviewed on:
15th September 2025
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1095)
Savings swop.
Reply from Family Building Society
Response date: 4th April 2022
Windfall Bond
Reply from Family Building Society
Response date: 4th April 2022
Very friendly help
Reply from Family Building Society
Response date: 1st April 2022
Excellent communications
Reply from Family Building Society
Response date: 14th March 2022
Inspires confidence
Reply from Family Building Society
Response date: 7th March 2022
Previously I was able to open/operate accounts by phone/post. As a comparison I can do this with Shawbrook Bank who also have higher saving rates.
Reply from Family Building Society
Response date: 2nd March 2022
Great Customer Service
Reply from Family Building Society
Response date: 28th February 2022
A very friendly building society
Reply from Family Building Society
Response date: 5th May 2022
Straightforward.
Reply from Family Building Society
Response date: 1st March 2022
ok Building Society
Reply from Family Building Society
Response date: 1st March 2022