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Family Building Society: Savings reviews

4.55
Based on 862 reviews, last reviewed 18th Jun 2025
332% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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74%
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13%
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5%
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2%
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6%

Latest highest rating:

5

Inspired my confidence in the products and services Telephone enquiry was answered quickly, the associate that handled my call was very helpful, polite and knew her stuff, so I was confident and satisfi... Read more Reviewed on: 18th June 2025
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Mark G

Latest lowest rating:

1

Convoluted re-0registering to new online portal. Convoluted re-0registering to new online portal. Confusing, tedious and not easy or quick. Reviewed on: 17th June 2025
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Mike

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Family Building Society Savings reviews (862)

Windfall

5
Just like premium bonds with interest. Reviewed on: 16th November 2017

Disappointing. Very low number of winning bonds.

1
They claim to have 13 winning draws from the 10,000 bonds each month (1 x £50.000, 2 x£10,000 and 10 x£1000; but in 2015 there were only 12 winners in total for the whole year and in 2016 just 22 winners for the total year, including 3 in a January bonus draw. I wrote to ask how many bonds were actually purchased, but they refused to disclose this. Reviewed on: 12th February 2017

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