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Family Building Society: Savings reviews

Name: Savings
Rating: 4.49 (1108 reviews)

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4.54

Based on 1,108 reviews, last reviewed 30th Sep 2025

1% decrease in 5 star reviews

in the past 90 days

56% increase in 1 star reviews

in the past 90 days

76%

12%

Latest highest rating:

5

All good and very professional well done All good and very professional well done Reviewed on: 30th September 2025

Latest lowest rating:

2

Slow and inefficient customer service! My husband and I both tried to open an ISA. Mine was fine as I had been with FBS before so only needed to provide bank account and address verificatio... Read more Reviewed on: 27th September 2025

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (1108)

Very Good

Know what they are doing unlike the banks Reviewed on: 22nd November 2020

A very good Building Society

Always polite and helpful whenever I have had occasion to phone with a query. Reviewed on: 21st November 2020

Excellent Company

Feel our money is safe with The Family Building Society Reviewed on: 20th November 2020

great product

ISA pays good interest rate. usually one of the highest on the market. Reviewed on: 20th November 2020

Clear, concise and uncomplicated information

I trust the Family Building Society. They give a savings rate that matches anything else I can get for the amount of money I have and how I want access to it. Their communications are easily understood and I feel that they do care about their customers. Reviewed on: 20th November 2020

COMPETITIVE PRODUCTS

The Family Building Society has the easiest and best website I have ever come across... well done Directors. john franklin Reviewed on: 19th November 2020

Reliable Buiding Society values

A traditional Building Society with traditional values Reviewed on: 18th November 2020

Great product and excellent customer service

This is my first experience of dealing with Family Building Society, before opening the account I emailed a couple of questions and received a reply very quickly which I found reassuring. The process of opening an account was very straightforward. I would definitely say this was a positive experience. Reviewed on: 18th November 2020

Very competitive interest rates without the risk

I have been very impressed with the whole process as a new member to the Family Society, of opening a savings account on-line, and length of the investment - 18 months to invest. This is a much more realistic period of time than competitors who are offering investments for up to 5 years with poor interest rates. Reviewed on: 17th November 2020

Efficient and Friendly Society

The product provided competitive rates and a simple, easy and friendly application process. Reviewed on: 17th November 2020

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