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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Excellent accident cover for our dog

I have had accident cover for our lurcher for several years and when we needed it our claim was dealt with very quickly and efficiently Reviewed on: 9th July 2024

Started recently, seems good value, haven’t used it...

Started recently, seems good value, haven’t used it yet. I just wish it covered more perhaps. Reviewed on: 9th July 2024

excellent company!

The insurance emporium is a great insurance to have for pets. I have two cats and use this company for both of them. The price is excellent for the benefits that you get and the customer service is always extremely helpful and friendly! Reviewed on: 9th July 2024

Never had an issue.

Never had an issue. Good value and good customer service Reviewed on: 9th July 2024

Policies' are easy to understand and staff are very...

Policies' are easy to understand and staff are very helpful. Reviewed on: 9th July 2024

Prompt and clear payment

Prompt and clear payment made when claimed. Forms are simple and payment is to the vet or to your bank account. Reviewed on: 9th July 2024

Offer the world when you first join them until you m...

Offer the world when you first join them until you make a claim and then there is every reason why your claim is not valid Reviewed on: 9th July 2024

Great prices easy to take out, minimal increase each...

Great prices easy to take out, minimal increase each year. Reviewed on: 9th July 2024

Very reliable great value for money!

Great value and great cover, we have all 4 of our pets covered. Good customer service whenever I have contacted and don't have long waits on the phone! Reviewed on: 9th July 2024

Best value for mon...

The Insurance Emporium offers the best value for money around. Staff dealt sensitively with us when out cat died. Reviewed on: 9th July 2024

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