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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Highly recommend

Great communication and friendly service. Reviewed on: 20th August 2024

svery Happy with all care given

I have 4 dogs all insured with yourselves and have sadly had to claim a few times for certain ailments.The service has always been efficient and fully explained. Reviewed on: 20th August 2024

Cant fault them!

Thankfully we've only had to deal withone claim since deciding to use The Insurance emporium. The communication from them was first rate. Our claim went through very quickly. They have continued to offer great value, and above all peice of mind when it comes to the health and well being of our dog. Reviewed on: 20th August 2024

Great service, highly recommend

Very helpful and no problems when making a claim on my insurance. Reviewed on: 20th August 2024

I have had to make an insurance claim recently and I...

I have had to make an insurance claim recently and I’ve found Emporium very helpful Reviewed on: 20th August 2024

Peace of Mind

I have been insuring my dogs with them since I got them and wouldn’t use anyone else. They are very helpful, friendly and efficient. Reviewed on: 20th August 2024

My little chihuahua had to have a knee operation.

My little chihuahua had to have a knee operation. They paid out fully and my little dog is nearly fully recovered thanks to emporium insurance. I would have never been able to pay for it due to money worries. Reviewed on: 20th August 2024

A great price and service.

A great price and service. Much better than our last provider Reviewed on: 20th August 2024

Great value for money and cover, people dont beleive...

Great value for money and cover, people dont beleive me when i tell them, i have had to prove it a couple of times Reviewed on: 20th August 2024

I have 5 horses insured with Emporium been with them...

I have 5 horses insured with Emporium been with them for nearly 6 years. Always an amazing service. Really helpful Reviewed on: 20th August 2024

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