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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,994 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium Pet Insurance reviews (5994)

Review of the The Insurance Emporium, Pet Insurance:

Chewie04

4
Good for us and our dog, love the price and the attitude Reviewed on: 20th August 2024

A great price and service.

5
A great price and service. Much better than our last provider Reviewed on: 20th August 2024

Great value for money and cover, people dont beleive...

5
Great value for money and cover, people dont beleive me when i tell them, i have had to prove it a couple of times Reviewed on: 20th August 2024

I have 5 horses insured with Emporium been with them...

5
I have 5 horses insured with Emporium been with them for nearly 6 years. Always an amazing service. Really helpful Reviewed on: 20th August 2024

Timely, efficient and caring

5
Really quickly sorted and vet received payment. Took away any potential stress we could have experienced. We felt cared for and that our horses were cared for Reviewed on: 20th August 2024

When I needed to claim for one of my pets they were...

5
When I needed to claim for one of my pets they were efficient and paid promptly Reviewed on: 20th August 2024

Fabulous Insurance for our four legged friend

5
Everyone I have dealt with has been extremely pleasant and helpful. No long waiting times on the phone. Answers given pretty much immediately. We have had to claim a couple times for our gorgeous cocker spaniel and the process has been pretty straightforward and seamless. Reviewed on: 20th August 2024

The insurance emporium

5
No hassle insurance easy to deal with Reviewed on: 20th August 2024

My renewal has always stayed around the same price w...

5
My renewal has always stayed around the same price which is rare with other providers Reviewed on: 20th August 2024

claim for dog accident,

5
Made I claim for dog accident, had no problem with claim...paid direct to veterinary service. Reviewed on: 20th August 2024

Great in a Crisis

5
When my dog went into an Addisonian crisis, he needed emergency vet and hospital stay in ICU. I received very good service from The Insurance Emporium, who paid out quickly for emergency treatment for my dog, the provided good communications and regular updates Reviewed on: 20th August 2024

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