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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Straightforward insurance broker, makes life easier

Easy to understand what is covered, and helpful customer service team for if you do have any questions. Reviewed on: 9th July 2024

Never had an issue.

Never had an issue. Great value!! Reviewed on: 9th July 2024

Great cover, great price

Our premium actually tends to decrease each year and the unlimited physiotherapy cover meant our Belgian Malinois could have laser treatments several times a week. Reviewed on: 9th July 2024

Very friendly and knowledgeable staff.

Very friendly and knowledgeable staff. Easy to talk to. Excellent insurance provided. Reviewed on: 9th July 2024

Been using them for years, really cheap good pet ins...

Been using them for years, really cheap good pet insurance. Reviewed on: 9th July 2024

Easy to claim and be paid in a week

Easy to claim and be paid in a week Reviewed on: 9th July 2024

Excellent reliable pet insurer

They were an excellent insurer for my cat. I had a lifetime policy, and they consistently paid vet fees across years with no difficulties. Reviewed on: 9th July 2024

Great Company, easy to deal with

Excellent service and prompt payment for vet claims. Reviewed on: 9th July 2024

Friendly, efficient and value for money

Friendly, efficient and value for money Reviewed on: 9th July 2024

Always very helpful

Always very helpful, paid my claim when cat was hit by a car Reviewed on: 9th July 2024

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