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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.68
Based on 5,996 reviews, last reviewed 23rd Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026
Emily Hughes's avatar
Emily Hughes
Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024
Eric Hamilton 's avatar
Eric Hamilton

Great service and value for money

5
Good value for money and a great service. I was unable to find the same level of cover cheaper anywhere else. I also had to make a claim for vets fees; the process was simple and I was paid out quickly and without dispute. Because of the quality service I received I have remained with them for several years and won’t be changing anytime soon. The small yearly increases ensure it is still a good value product for me and my dog. Reviewed on: 13th October 2023
Elizabeth Willingale's avatar
Elizabeth Willingale

Purrfect

5
My baby boy has been insured for many year by the Insurance Emporium. He’s not really a baby anymore. He has diabetes and requires insulin everyday. He is well covered by the insurance emporium. Claiming is easy and I wouldn’t ever change to another company. Reviewed on: 13th October 2023
michellemorley41@yahoo.co.uk's avatar
[email protected]

No hefty increase each year

5
I have used the Insurance Emporium since my dog was 6 years he is now 13 luckily I havent had any problems but neither has my premium skyrocketed like it did with previous insurers Reviewed on: 13th October 2023
CHERYL JUDGE's avatar
CHERYL JUDGE

Pet insurance

5
My dog was diagnosed with Addison disease at the age of 7. She gradually got worser over the weekend and by Monday she was so poorly that the vet did not think that she was going to make it. It was expensive initially to diagnose and titration of medications. I have had to submit several invoices and I have not had a problem. We received immediate refund of what owned. For us, they have been brilliant. Reviewed on: 13th October 2023
Daniela Turner's avatar
Daniela Turner

Pet insurance

5
I've been using this insurance for a few years now for both my dogs and I've had the misfortune to have to use it quite a few times as 1 dog has recurring problems. They've always been very helpful whenever I've phoned with a query and helped the best they could. I'd recommend them to anyone. Reviewed on: 13th October 2023
Jayne Smith 's avatar
Jayne Smith

Great insurance for your pet

5
The insurance Emporium has provided great cover for my pet. I feel well protected. Reviewed on: 13th October 2023
Katherine Pugh's avatar
Katherine Pugh

Pet Insurance made easy

5
Needed Pet insurance for my cat, and Emporium made it so easy to acquire. First class service Reviewed on: 13th October 2023
Bentley's avatar
Bentley

Excellent service & caring agents

5
Really impressed with this company. Fast, efficient & caring. Reviewed on: 13th October 2023
Lizak@live.co.uk's avatar
[email protected]

What you see is what you get.

5
Always clear with what is and is not insured. Good customer communication. Reviewed on: 13th October 2023
Muir's avatar
Muir

Horse insurance made very easy

5
I have a horse insurance policy that was very easy to set up and has been very clear with renewal at a competitive price. i like the optional extras that you can add on to the policy. thank you Reviewed on: 13th October 2023
jude worthington's avatar
jude worthington

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