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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

The Insurance Emporium have always been very helpful...

The Insurance Emporium have always been very helpful and polite, making worrying events less stressful. Reviewed on: 20th August 2024

Pet insurance...

Very helpful when describing the different insurance options Reviewed on: 20th August 2024

Frenchi support

Had several issues with our French bulldogs.the insurance emporium have been with us all the way and never wavered their support 100% reliable Reviewed on: 20th August 2024

Our dog was knocked down days after taking a policy...

Our dog was knocked down days after taking a policy and needed expensive surgery. the insurance emporium staff were helpful and caring Reviewed on: 20th August 2024

Joined slightly over 2 years with our new Labradoodl...

Joined slightly over 2 years with our new Labradoodle puppy, as sadly our King Charles cross passed away. First thing struck me was how easy it was to apply and enroll. The fees that other companies wanted was simply daylight robbery. Our dog has had a few illnesses but none that I felt necessary to claim as most were puppy Illnesses and the vets we are attached to charge ridiculous amounts. Reviewed on: 20th August 2024

Excellent !

Very helpful and efficient and good value for money Reviewed on: 20th August 2024

No fault to find

Easy and competitive price for our elderly cats. Reviewed on: 20th August 2024

Excellent Service

Had to make a claim a couple of years ago and the communication was first rate with no hassle from initial request to completion. One happy customer thank you. Reviewed on: 20th August 2024

Pet Insurance review

Had to make a claim for an operation on our little dog. He had a cornial membrane transplant on his eye. He's recovering well now as far as we know. Your company paid out very promptly and I would like to thank you for all your help. Reviewed on: 20th August 2024

Excellent and friendly customer service.

Excellent and friendly customer service and good value for money Reviewed on: 20th August 2024

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