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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium Pet Insurance reviews (5994)

Review of the The Insurance Emporium, Pet Insurance:

Chewie04

Good for us and our dog, love the price and the attitude Reviewed on: 20th August 2024

Our dog was knocked down days after taking a policy...

Our dog was knocked down days after taking a policy and needed expensive surgery. the insurance emporium staff were helpful and caring Reviewed on: 20th August 2024

Joined slightly over 2 years with our new Labradoodl...

Joined slightly over 2 years with our new Labradoodle puppy, as sadly our King Charles cross passed away. First thing struck me was how easy it was to apply and enroll. The fees that other companies wanted was simply daylight robbery. Our dog has had a few illnesses but none that I felt necessary to claim as most were puppy Illnesses and the vets we are attached to charge ridiculous amounts. Reviewed on: 20th August 2024

Excellent !

Very helpful and efficient and good value for money Reviewed on: 20th August 2024

No fault to find

Easy and competitive price for our elderly cats. Reviewed on: 20th August 2024

Excellent Service

Had to make a claim a couple of years ago and the communication was first rate with no hassle from initial request to completion. One happy customer thank you. Reviewed on: 20th August 2024

Pet Insurance review

Had to make a claim for an operation on our little dog. He had a cornial membrane transplant on his eye. He's recovering well now as far as we know. Your company paid out very promptly and I would like to thank you for all your help. Reviewed on: 20th August 2024

Excellent and friendly customer service.

Excellent and friendly customer service and good value for money Reviewed on: 20th August 2024

Compassion received during a difficult time

When I sadly lost by beloved border terrier, they were compassionate and they made it very easy and simple to make the necessary claim Reviewed on: 20th August 2024

Paid out so quickly and we're really helpful when ou...

Paid out so quickly and we're really helpful when our big sports horse needed surgery on his stifles! Made the whole process so much easier! Reviewed on: 20th August 2024

They settled my claim without any issue and were esp...

They settled my claim without any issue and were especially helpful and understanding. Reviewed on: 20th August 2024

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