Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

View other The Insurance Emporium products

4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

Piece of mind

The team were really helpful when I wanted to understand the product and I am confident my dog is safely covered for any eventuality. Reviewed on: 24th August 2023

Well dealt with,painless.

Dog7,first time claimed,was kept in touch with.Settlement I thought was fair. No fuss ,I was impressed. (It was just the way it should be ) thanks Reviewed on: 24th August 2023

Amazing in all aspects!

This was our first time in claiming for our dog who had Mast Cell Tumours. Every person we spoke to was sympathetic , kind and concerned for our beloved dog’s welfare. Our claim was processed quickly, effectively and with minimal stress - a real rarity in today’s world. I’ve never written a review before but am extremely happy to recommend them for an award - they deserve one as they are absolute stars! Reviewed on: 24th August 2023

Best Company for Pet Insurance

They are friendly and supportive, and their prices are cheaper than some insurance companies. The staff are all very helpful. In the event of a claim, they can deal with everything for you so you can concentrate on looking after your pet. They are very transparent with their T's and C's and are there at the end of the phone if you need them. Fabulous team of people. Thank you! Reviewed on: 24th August 2023

Do not touch

What a shambles, priced cheap for a reason and then try claiming, good luck Reviewed on: 23rd August 2023

Reply from The Insurance Emporium Good morning, We are sorry to hear your concerns with your claim. If you would like us to investigate further, please contact us at [email protected], and a member of our Customer Experience Team will look into this for you. Kind regards, Simon, The Insurance Emporium Response date: 24th August 2023

Elderly dog

Really pleased with the cover I am receiving. I have had no problems with contacting the company and receiving advice Reviewed on: 23rd August 2023

Super service

I have used this company for over 10 years and the service is fabulous. Reviewed on: 23rd August 2023

Excellent service

Great service and competitive rates. Our dog has been insured with them since he came to us 4 years ago. All very happy with the company. Woof woof Reviewed on: 23rd August 2023

Always so helpful

As new pet owners in 2020 I looked around and did lots of investigation into pet insurance. I spoke to the staff at The Insurance Emporium and asked lots of questions, all of which they answered. I was very happy with everything they had to offer and took out insurance, I then added another pet and another insurance. I have only had to make one claim in the last 3 years but the Insurance Emporium made it so easy to do. I would recommend them to anyone with pets. Reviewed on: 23rd August 2023

Good Value and Great Customer Service

Acceptable cost levels unequalled by other insurers. Easily arranged by knowledgeable staff within 10 mins. Reviewed on: 23rd August 2023

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Pet Insurance
from Admiral 3.67 from 14 reviews
Pet Insurance
from Pet Protect 3.86 from 31 reviews
Pet insurance
from Spot On 0.00 from 0 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

The Insurance Emporium: Pet insurance reviews

100% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review The Insurance Emporium: Pet insurance now

The Insurance Emporium Pet insurance reviews (5995)

Piece of mind

Well dealt with,painless.

Amazing in all aspects!

Best Company for Pet Insurance

Do not touch

Elderly dog

Super service

Excellent service

Always so helpful

Good Value and Great Customer Service

Review The Insurance Emporium: Pet insurance now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024