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The Insurance Emporium: Pet insurance reviews

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4.84
Based on 5,993 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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8%
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Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

Great Company

5
I have had my horses insured with them for a few years now and they have always been helpful and transparent with their cover. Good value for money and straight forward claims process. Reviewed on: 20th August 2024
Roberta 's avatar
Roberta

"Fantastic service!

5
"Fantastic service! Getting horse insurance was quick and easy. The coverage options are comprehensive. I feel confident knowing my horse is well-protected. Highly recommend!" Reviewed on: 20th August 2024
Clare H's avatar
Clare H

Provided a quick and responsive service

4
Provided a quick and responsive service Reviewed on: 20th August 2024
Suzi D's avatar
Suzi D

Good cover for price

5
Never had a reason to contact yet, so can’t comment on customer care. The price comparison to cover is very good and I’ve been with this company a few years now. Reviewed on: 20th August 2024
Dawn N's avatar
Dawn N

Swift claim and payment process

5
Unfortunately I had to make a claim which was swiftly resolved and payment made to cover most of the significant costs incurred Reviewed on: 20th August 2024
Darren's avatar
Darren

My experience with Emporium Insurance.

5
My experience was very good answered all my questions and more. I was very happy with my conversation with Emporium that I recommended my friends and family. Reviewed on: 20th August 2024
Michael Parle's avatar
Michael Parle

Always found the staff helpful & informative and the...

5
Always found the staff helpful & informative and the insurance excellent value for money. Reviewed on: 20th August 2024
Jane G's avatar
Jane G

All round excellent service and cover

5
It’s easy to contact them, communication is great, cover is excellent and claims are handled quickly. Reviewed on: 20th August 2024
Helen G's avatar
Helen G

When we made a claim for our Dog they were brilliant.

5
When we had to make a claim for our Doberman they were really good, it’s an ongoing condition and they pay very quickly. When I’ve spoken on the phone they are friendly, professional and very helpful. I would highly recommend. Reviewed on: 20th August 2024
Sue W's avatar
Sue W

Very good pet insurance group would recommend

5
Very good pet insurance group and always recommend to friends, family and customers Reviewed on: 20th August 2024
Amy L's avatar
Amy L

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