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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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The Insurance Emporium Pet Insurance reviews (5994)

Great Company

I have had my horses insured with them for a few years now and they have always been helpful and transparent with their cover. Good value for money and straight forward claims process. Reviewed on: 20th August 2024

"Fantastic service!

"Fantastic service! Getting horse insurance was quick and easy. The coverage options are comprehensive. I feel confident knowing my horse is well-protected. Highly recommend!" Reviewed on: 20th August 2024

Provided a quick and responsive service

Provided a quick and responsive service Reviewed on: 20th August 2024

Good cover for price

Never had a reason to contact yet, so can’t comment on customer care. The price comparison to cover is very good and I’ve been with this company a few years now. Reviewed on: 20th August 2024

Swift claim and payment process

Unfortunately I had to make a claim which was swiftly resolved and payment made to cover most of the significant costs incurred Reviewed on: 20th August 2024

My experience with Emporium Insurance.

My experience was very good answered all my questions and more. I was very happy with my conversation with Emporium that I recommended my friends and family. Reviewed on: 20th August 2024

Always found the staff helpful & informative and the...

Always found the staff helpful & informative and the insurance excellent value for money. Reviewed on: 20th August 2024

All round excellent service and cover

It’s easy to contact them, communication is great, cover is excellent and claims are handled quickly. Reviewed on: 20th August 2024

When we made a claim for our Dog they were brilliant.

When we had to make a claim for our Doberman they were really good, it’s an ongoing condition and they pay very quickly. When I’ve spoken on the phone they are friendly, professional and very helpful. I would highly recommend. Reviewed on: 20th August 2024

Very good pet insurance group would recommend

Very good pet insurance group and always recommend to friends, family and customers Reviewed on: 20th August 2024

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