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The Insurance Emporium: Pet insurance reviews

4.80
Based on 5,994 reviews, last reviewed 16th Jul 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

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The Insurance Emporium Pet insurance reviews (5994)

Always found the staff helpful & informative and the...

5
Always found the staff helpful & informative and the insurance excellent value for money. Reviewed on: 20th August 2024

All round excellent service and cover

5
It’s easy to contact them, communication is great, cover is excellent and claims are handled quickly. Reviewed on: 20th August 2024

When we made a claim for our Dog they were brilliant.

5
When we had to make a claim for our Doberman they were really good, it’s an ongoing condition and they pay very quickly. When I’ve spoken on the phone they are friendly, professional and very helpful. I would highly recommend. Reviewed on: 20th August 2024

Very good pet insurance group would recommend

5
Very good pet insurance group and always recommend to friends, family and customers Reviewed on: 20th August 2024

Easy to deal with, great value and great to help whe...

5
Easy to deal with, great value and great to help when needed Reviewed on: 20th August 2024

I have 4 pets insured with Insurance Emporium.

5
I have 4 pets insured with Insurance Emporium. For peace of mind these will be my only pet insurance providers who have my furry families best interests at heart. Reviewed on: 20th August 2024

Very helpful during a claim for my Tim Bob

5
Very helpful during a claim for my Tim Bob when he suddenly developed a lump on his head. Empathetic customer service and clarity over what was included in my policy cover and what was not. Claims were promptly paid out. No hesitation to recommend. Reviewed on: 20th August 2024

Very competitive price and comprehensive policy

5
Very competitive price and seems a good policy - I have t claimed though! Reviewed on: 20th August 2024

Pet insurance made easy

5
Very easy to navigate and renew - good value too Reviewed on: 20th August 2024

Great Pet Insurance

5
Never have any problems. Always curtious and polite and happy to help Reviewed on: 20th August 2024

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