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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5994 reviews)

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4.85

Based on 5,994 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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The Insurance Emporium Pet Insurance reviews (5994)

Luckily enough I haven’t had any experiences

Luckily enough I haven’t had any experiences Reviewed on: 20th August 2024

When our dog developed an unusual lump we were able...

When our dog developed an unusual lump we were able to process the claim without any fuss. Reviewed on: 20th August 2024

easy comms and value for money policies

i have 2 dogs and a horse and any comms or transactions have been smooth Reviewed on: 20th August 2024

Very competitive pricing & easy application process

Very competitive pricing & easy application process Reviewed on: 20th August 2024

My three pets with additional medical problems were...

My three pets with additional medical problems were all insured with them. They were always fair and very helpful. Reviewed on: 20th August 2024

Fantastic insurance for Equine and Pets

Just a fantastic company to deal with for horse, dog and cat insurance. Great prices, really friendly staff who are easy to contact by telephone in person and never any quibbles about paying out on claims. Superb. Reviewed on: 20th August 2024

Great experience

All had good support and have recommended to friends and family Reviewed on: 20th August 2024

Very good considerate provider

They have always helped with any queries I’ve had and always willing to help guide me through everything. Reviewed on: 20th August 2024

They are easy to get hold of, and always helpful

They are easy to get hold of, and always helpful and friendly with any queries. The premiums are fair considering the age of our dog and the claims we've made. Claims are settled quickly and communication is always clear. Reviewed on: 20th August 2024

Excellent value & claims limits

Excellent value for money and the claims limits are every 4 weeks rather than every year like every other pet insurer! Incredible peace of mind! Reviewed on: 20th August 2024

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