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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Simple and Effective

5
Very good service, especially when I had to claim. The process was very simple, quick and easy. Reviewed on: 21st August 2023
Paloma Santana's avatar
Paloma Santana

Pet insurance

5
My dog has had allergies since she was 18 months old ,she is now 6 yrs old She has medication every month this includes injections and pills , skin shampoos , also her allergy testing .. it has been effortless putting in claims for Luna's monthly vets treatment, from Emporium insurance , each claim has been paid out , I have had no issues with Emporium, customer service has been exceptional, always polite and happy to help always happy to chat ...top marks Emporium!!! AAAA**** Reviewed on: 21st August 2023
Susan's avatar
Susan

No quibble claim

5
Process for claiming was easy and payment was received in a timely fashion without quibble ! Reviewed on: 21st August 2023
David Gray's avatar
David Gray

Pet insurance

5
Our dog had a unfortunate accident vet sent forms in insurance paid within two weeks. Dog fine now, very happy. Reviewed on: 21st August 2023
Phil chadwick 's avatar
Phil chadwick

Pet insurance that does what it says

5
I've insured with the insurance emporium for 3 years and they have been there whenever I needed them. Great reliable service given whenever needed. Reviewed on: 21st August 2023
Rebecca Bugden 's avatar
Rebecca Bugden

Ok

4
The forms are easy, paid out fairly quick but missed off a drug given by vet without saying anything/asking why it was given which was a bit of a stress. Reviewed on: 21st August 2023
Liz Ferris's avatar
Liz Ferris

Great company!

5
I have never made a claim with my pet insurance but when I've had questions they have always been super helpful Reviewed on: 21st August 2023
Sarah Webster's avatar
Sarah Webster

Great value pet cover

5
Great value pet cover. Various easy to understand levels of cover available Reviewed on: 21st August 2023
Chris Mercer's avatar
Chris Mercer

Hassle free easy to claim

5
My dog needed some tests and it was expensive so I made a claim with the insurance emporium it was straight forward the money was on my bank in a couple of weeks. Reviewed on: 21st August 2023
tony pafnoutiou's avatar
tony pafnoutiou

Easy Plan to setup and Great Value!

5
Super easy and friendly team to help get us setup with the plan and good value :) Reviewed on: 21st August 2023
Claire Crosbie's avatar
Claire Crosbie

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