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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Great now I know they pay out

Have insured my dog with Insurance Emporium for 8 years. In that time have had to claim for two major back surgeries and other minor ailments. They’ve always paid out, and quickly too. But having the ability to preauthorise those surgeries would have saved a lot of stress and anxiety (especially during covid).. I had to take out a credit card to pay for them and there were many sleepless nights where I worried about what would happen if they didn’t pay out and I was stuck with c.£10k on my card..! Have also had mega price increases each year - but with a dachshund, I guess that’s happening everywhere. Reviewed on: 21st August 2023

Excellent value and service

Our experience has been all round positive over the past three years. Clear info on what’s covered and what isn’t, reasonable rates and hassle free and quick to settle on the two occasions we’ve had to make a claim for veterinary treatment for our dog. Reviewed on: 21st August 2023

Good price

Good price easy to read and understand insurance Reviewed on: 21st August 2023

Horse Insurance

Great professional company that are mindful of how owners feel in stressful situations Reviewed on: 21st August 2023

Good price and easy to contact them

I've not had to make a claim thankfully, but i am sure if i did that it would be an easy process. Reviewed on: 21st August 2023

Best pet insurer we've used

Affordable monthly premiums and a no-quibble payout when we had to claim for an operation for our dog. Reviewed on: 21st August 2023

NO HASSLE INSURANCE

DOES WHAT IT SAYS. PROTECCTS YOUR PET. Reviewed on: 21st August 2023

perfect pet insurance

When I claimed, it was easy to do and you paid promptly. So besides the huge loss of my beloved Jabulani, you settled my claim professionally and quickly. thank you. Reviewed on: 21st August 2023

The best cover I have found

The pet insurance policy is the best I have found for my Newfoundlands. It offers the most cover with their lunar policy and they have settled any claims quickly Reviewed on: 21st August 2023

Great straightforward service

I set up my dog’s insurance quickly and easily. All my queries were answered by a knowledgeable gentleman in a friendly manner. Reviewed on: 21st August 2023

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