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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Great from start to finish, easy to sign up!

Great from start to finish, easy to sign up! Reviewed on: 20th August 2024

Straightforward, easy & very helpful during any proc...

Straightforward, easy & very helpful during any process. Reviewed on: 20th August 2024

Luckily enough I haven’t had any experiences

Luckily enough I haven’t had any experiences Reviewed on: 20th August 2024

When our dog developed an unusual lump we were able...

When our dog developed an unusual lump we were able to process the claim without any fuss. Reviewed on: 20th August 2024

easy comms and value for money policies

i have 2 dogs and a horse and any comms or transactions have been smooth Reviewed on: 20th August 2024

Very competitive pricing & easy application process

Very competitive pricing & easy application process Reviewed on: 20th August 2024

My three pets with additional medical problems were...

My three pets with additional medical problems were all insured with them. They were always fair and very helpful. Reviewed on: 20th August 2024

Fantastic insurance for Equine and Pets

Just a fantastic company to deal with for horse, dog and cat insurance. Great prices, really friendly staff who are easy to contact by telephone in person and never any quibbles about paying out on claims. Superb. Reviewed on: 20th August 2024

Great experience

All had good support and have recommended to friends and family Reviewed on: 20th August 2024

Very good considerate provider

They have always helped with any queries I’ve had and always willing to help guide me through everything. Reviewed on: 20th August 2024

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