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The Insurance Emporium: Pet insurance reviews

4.68
Based on 5,996 reviews, last reviewed 23rd Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026
Emily Hughes's avatar
Emily Hughes

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Very competitive price and comprehensive policy

5
Very competitive price and seems a good policy - I have t claimed though! Reviewed on: 20th August 2024

Pet insurance made easy

5
Very easy to navigate and renew - good value too Reviewed on: 20th August 2024

Great Pet Insurance

5
Never have any problems. Always curtious and polite and happy to help Reviewed on: 20th August 2024

Great support and help when its needed

5
I am beyond grateful for the support and service that I have received from the Insurance Emporium team. I live alone with my Golden Doodle, Billie, and when she ruptured both her cruciate ligaments it was a very stressful time. I found the whole process so easy, stress free and I was fully supported. I will never move to another company and recommend them to all my pet owner friends. Reviewed on: 20th August 2024

Have giant great dane cross cane corso,couldn't find...

5
Have giant great dane cross cane corso,couldn't find better price for insurance than in emporium Reviewed on: 20th August 2024

Great from start to finish, easy to sign up!

5
Great from start to finish, easy to sign up! Reviewed on: 20th August 2024

Straightforward, easy & very helpful during any proc...

5
Straightforward, easy & very helpful during any process. Reviewed on: 20th August 2024

Luckily enough I haven’t had any experiences

5
Luckily enough I haven’t had any experiences Reviewed on: 20th August 2024

When our dog developed an unusual lump we were able...

5
When our dog developed an unusual lump we were able to process the claim without any fuss. Reviewed on: 20th August 2024

easy comms and value for money policies

5
i have 2 dogs and a horse and any comms or transactions have been smooth Reviewed on: 20th August 2024

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