Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

View other The Insurance Emporium products

4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

Excellent value for money

No quibbles when I had to make a claim and they paid out directly to the vet quickly and kept me informed of all monies sent. Reviewed on: 20th August 2023

Gold standard

Excellent comms, and prompt settlements Reviewed on: 20th August 2023

Good competitive cover

This was most competitive cover I could find to cover my horse for peace of mind. Reviewed on: 20th August 2023

Good policy options and reasonable prices

Overall I have been very happy with The Insurance Emporium for our pet coverage. Reviewed on: 20th August 2023

Assurance insurance plan

Excellent price for the best care available Reviewed on: 20th August 2023

Great customer service

I have an ongoing claim for my dog for the last 3 years, we pay the bills upfront & get reimbursed by the insurance company, payment is very prompt & have only had to question the amount of a claim once (which turned out was a mistake at my vets) the customer service provider was extremely helpful & it was sorted out within a week. Would definitely recommend as pet insurance provider. Reviewed on: 20th August 2023

Pet insurance claim

When we need to claim, the payment was made promptly Reviewed on: 20th August 2023

Great service all round

Easy, straightforward offer, fast response and happy with the product Reviewed on: 20th August 2023

Highly recommended

Very helpful staff who guided me through my requirements, & helped to provide a policy to suit everything I needed Reviewed on: 20th August 2023

Best value for money

Best value for money when reading all the terms & conditions of equivalent companies. Haven’t ever made a claim so cannot comment on customer service. Reviewed on: 20th August 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from ManyPets 4.73 from 13428 reviews
Home emergency cover
from coverbaloo 0.00 from 0 reviews
Pet insurance
from MiPet Cover 4.77 from 740 reviews

Want to see more from The Insurance Emporium?

Caravan insurance
from The Insurance Emporium 4.89 from 360 reviews
Specialist Insurance
from The Insurance Emporium 4.63 from 57 reviews
Wedding insurance
from The Insurance Emporium 4.62 from 28 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub