Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

View other The Insurance Emporium products

4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

Except choice

I love the fact you can chose what you require very easy to use Reviewed on: 20th August 2023

Great!

Easy to set up, good price, no issues. Very happy. Reviewed on: 20th August 2023

Excellent cover & customer care

I really value the customer care, particularly when my dog was terminally ill. Empathetic & just made things that little bit easier. Reviewed on: 20th August 2023

Straight forward insurance

Hassle free, easy to claim, quick in receiving payment Reviewed on: 20th August 2023

Really easy company to deal with

I had to make a few claims for my dog as he was poorly and getting old. The insurance emporium staff were lovely every time I rang to make a new claim. Forms were sent to my email address and I could print them out at my convenience. On the claim form, it had the option for them to deal directly with the vet I was with or myself which I thought was great. My claims were processed promptly and money paid to me soon after. My policy didn’t go up by much each year and that’s really good. They were cheaper than other companies out there and I had the confidence that they would deal with my claims if I ever needed to. Great customer service and very pleased overall! Reviewed on: 20th August 2023

Able to insure a very old dog.

Most insurers are not willing to take on a 16yr old dog, even just for basic coverage. Reviewed on: 20th August 2023

Pet insurance

Excellent product. Would recommend Reviewed on: 20th August 2023

Sympathy

When my cat was diagnosed with lung cancer, I received the most sympathetic and helpful advice from the insurance emporium. Swift pay out and a lovely condolence letter made Percy's passing a tiny bit easier. Excellent service. Reviewed on: 20th August 2023

Why pay more for the same.

I think keeping the cost down means more can be spent on an animal when it is healthy. You still have all the benefits should they be needed. Reviewed on: 20th August 2023

Super efficient and always heloful

Owner of an elderly cat with multiple health conditions requiring lifelong medication. Insurance Emporium deals with several claims per year and is super fast at assessing and paying every claim whilst keeping me fully updated along the way. When I have needed to speak to them they have been easy to contact and informative and professional. Reviewed on: 20th August 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Pet Protect 3.86 from 31 reviews
Pet insurance
from Agria Pet Insurance 4.84 from 3202 reviews
Home emergency cover
from coverbaloo 0.00 from 0 reviews

Want to see more from The Insurance Emporium?

Caravan insurance
from The Insurance Emporium 4.89 from 360 reviews
Specialist Insurance
from The Insurance Emporium 4.63 from 57 reviews
Wedding insurance
from The Insurance Emporium 4.62 from 28 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub