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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Always there to help

5
When I have had any Issues that need explaining nothing is to much trouble If Its piece of mind You require this is the place to Come too Reviewed on: 20th August 2023
Ian Mitchell 's avatar
Ian Mitchell

Excellent In everything

5
All explained easy to talk to, very well priced, very happy customer!!! Reviewed on: 20th August 2023
Jean Smith's avatar
Jean Smith

Brilliant service

5
Brilliant service easy online app to use and good customer service Reviewed on: 20th August 2023
Kim Taylor's avatar
Kim Taylor

My fur babies

5
Such a relief to know my beautiful fur babies are covered for any ill health . My life would end knowing my girls Dolly & Lola became unwell . My mental health has suffered during Covid so having peace of mind is what helps . Reviewed on: 20th August 2023
Louisa Parascandalo's avatar
Louisa Parascandalo

Fast speedy, simple service

5
Pet insurance is one of those things you hope you'll never need to use - recently though my furry friend became poorly and so far my insurance company have done exactly what I need them to. Hopefully it will stay the same as treatment continues. Reviewed on: 20th August 2023
Adam's avatar
Adam

Excellent service

5
Hi recently when my pet was poorly and I need to claim on insurance, they were so understanding, made it easy to put in the claim and then quick to process and provide payment. In a stressful situation they made this part very easy and pain free. Would thoroughly recommend them. Reviewed on: 20th August 2023
Jo Jones's avatar
Jo Jones

Easy switch from previous insurer Insurance Emporium offering much better value

5
When I received the renewal premium from my previous insurer there was a significant increase in premium even though I had not made any claims and dog is only 2 years old. After looking on line for possible new company a friend suggested Insurance Emporium. I contacted them andgota very favourable quotation. Premium actually went down. Sofar I have found the to every efficient and helpful. Reviewed on: 20th August 2023
Paul's avatar
Paul

pet insurance

5
Good value and efficient service for both of our labradors Reviewed on: 20th August 2023
Gillian Weaver's avatar
Gillian Weaver

Fantastic service

4
Great company with great prices. Will continue to use Reviewed on: 20th August 2023
Jacqui Whitmore's avatar
Jacqui Whitmore

Excellent service

5
Always very easy to deal with and very competitive prices, would definitely recommend Reviewed on: 20th August 2023
Scott Jennings's avatar
Scott Jennings

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