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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

cover for our pet.

top cover and protection for our cat, very easy process when required. Reviewed on: 20th August 2023

Great service, clear & easy process.

All good, clear easy process. Never had an issue. Reviewed on: 20th August 2023

Efficient and speedy claims process

I have had 2 separate claims for pet insurance since joining with Emporium in 2021. I have found that the claims process is very simple, efficient and fast. Would highly recommend. Reviewed on: 20th August 2023

Pet

Easy to work with and got everything I wanted Reviewed on: 20th August 2023

Great good value service

All the cover I need for my cats at a reasonable price Reviewed on: 20th August 2023

Fantastic

Great company great prices and great customer service,I highly recommend them Reviewed on: 20th August 2023

Honest, reliable and affordable

I have my horse and trailer insurance with the emporium. They have been fabulous from the get go. All claims paid, hassle free. Lovely friendly people who are noting but helpful on the phone. Would highly recommend. Reviewed on: 20th August 2023

Perfect Pet Insurance

Really good value. When our cat got run over payment for his treatment was easy to access and quick to be paid out. Highly recommend! Reviewed on: 20th August 2023

Always there to help

When I have had any Issues that need explaining nothing is to much trouble If Its piece of mind You require this is the place to Come too Reviewed on: 20th August 2023

Excellent In everything

All explained easy to talk to, very well priced, very happy customer!!! Reviewed on: 20th August 2023

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