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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Reasonable and efficient

I have accident cover for my dog, and unfortunately she's a clumsy little thing! Insurance Emporium is reasonably priced and quick at clearing/paying insurance claims. Reviewed on: 14th August 2023

Excellent V.F.M!

Value for money! Great communication from quote to purchase and aftersale. Reviewed on: 14th August 2023

Offered all that I required for my cat's insurance at a very competitive price.

Obtained through a comparison website and as well as a competitive price ticked all the boxes I required. Reviewed on: 14th August 2023

First class experience

From the initial contact, when I thought my dog had an eye cancer, to their sending the final payment of quite a series of hefty bills, the Insurance Emporium has been everything you hope for when dealing with an insurance claim. Fortunately his treatment was successful and he’s back to his crazy self. I have no hesitation in recommending this insurance company for pet insurance. Reviewed on: 14th August 2023

Very quick to respond

My dog Dylan was rushed into the vets. We had no trouble with our claim it was so easy and the people were kind and helpful Reviewed on: 14th August 2023

Insurance claim

Easy to deal with, no hassle pay out. Honoured the insurance and dealt with the vet well. Reviewed on: 14th August 2023

Great

Great so far at least... the offering and price seem good. Time will tell of course if I need to make a claim but so far, a thumbs up Reviewed on: 14th August 2023

Reply from The Insurance Emporium Good morning, Thank you for taking the time to leave a review. We are pleased you have joined us. Kind regards, Kirsty The Insurance Emporium Response date: 14th August 2023

Super Quick and Easy

Easy to sign up and great options to protect our dog Reviewed on: 14th August 2023

Easy to claim

Impressed with how easy it was to make a claim and how quickly they paid out! Reviewed on: 13th August 2023

Staff are always helpful

Always very happy after dealing with The Insurance Emporium, the staff are always helpful and knowledgable and I use them for my horse and trailer insurance. Reviewed on: 13th August 2023

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