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The Insurance Emporium: Pet Insurance reviews

4.85
Based on 5,992 reviews, last reviewed 21st Nov 2024
98% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Refused claim Cat just diagnosed with kidney disease, made first claim ever with this insurer, refused my claim because my cat had seen a vet 4 years ago they say i... Read more Reviewed on: 21st November 2024
Helen P's avatar
Helen P

About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

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The Insurance Emporium Pet Insurance reviews (5992)

Bombarded for reviews of their service!.

1
Already left one review, yet still keep getting bombarded with reminders to leave a review for them. Maybe they ate hoping that time will fog my memory, and I will improve the 1 star rating of their Pet Insurance, that I left. Reviewed on: 14th August 2024

The Insurance Emporium have exceeded my expectations

5
The Insurance Emporium have exceeded my expectations. I am extremely happy with the level of service I have received. Reviewed on: 12th August 2024

Customer Service With A Human Touch.

5
Called to amend policy details having made an error in my declaration. Operator was a delightful lady who assuaged my concerns and was extremely empathetic when I advised of my dog's previous travails. This level of human kindness towards strangers is unfortunately rare in this day and age. Very impressed with customer service. Reviewed on: 9th August 2024

Good quote and good amount of cover

5
Good quote and good amount of cover Reviewed on: 8th August 2024

Real people to speak to...

5
You can speak to a real person on the phone if you have questions or claims. No automated answer machines. No Indian call centre. My claims have always been repaid promptly and fully explained to alleviate stress and worry. Reviewed on: 7th August 2024

Straight forward pet insurance

5
Easy to insure my pet with the level of service required - very straightforward website and good customer service with any queries raised. I've never had to claim so cannot comment on this service yet but so far very happy with the service offered. Reviewed on: 7th August 2024

Very personal and value contact.

5
Very personal and value contact. Reviewed on: 6th August 2024

Customer service is top notch.

5
I was very pleasantly surprised when due to my blunder I have messed up my payment and upon contacting CS my problem was dealt with very quickly. So polite and efficient. The whole process was very pleasant - very happy. Reviewed on: 6th August 2024

Fast, efficient and reassuring service.

5
My dachshund developed a lump and the insurance emporium covered the removal. We encountered swift cover and payment. Our aging dogs have had life time cover since pups, and for years no claims were made, but now a fair few, and we have peace of mind with the tnsurance emporium. Reviewed on: 5th August 2024

Curteous and Efficient Service

5
Always received a curteous and efficient service. Claima are processed quickly and fairly Reviewed on: 5th August 2024

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