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The Insurance Emporium: Pet insurance reviews

4.68
Based on 5,996 reviews, last reviewed 23rd Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026
Emily Hughes's avatar
Emily Hughes

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Good value

5
Good value , good communication, paid claims in timely manner Reviewed on: 20th August 2024

Easy to use, very competitive premiums

5
Easy to use, very competitive premiums Reviewed on: 20th August 2024

They were very helpful when I had to do a claim.

5
They were very helpful when I had to do a claim. Easy and fast getting the money back. Reviewed on: 20th August 2024

Great insurance with kind employees

5
Great insurance with kind employees Reviewed on: 20th August 2024

Very helpful with queries plus you get to talk to a...

5
Very helpful with queries plus you get to talk to a human being! Reviewed on: 15th August 2024

Prompt polite and knowledgeable service.

5
Prompt polite and knowledgeable service. Quick response and very easy to follow paperwork Reviewed on: 14th August 2024

excellent value

5
excellent value easy to fill out online forms Reviewed on: 14th August 2024

Great accessible easy and quick service

5
Great accessible easy and quick service Reviewed on: 14th August 2024

Insurance

3
Got an online quote and paid the money sure I’ve already done this. Reviewed on: 14th August 2024

Bombarded for reviews of their service!.

1
Already left one review, yet still keep getting bombarded with reminders to leave a review for them. Maybe they ate hoping that time will fog my memory, and I will improve the 1 star rating of their Pet Insurance, that I left. Reviewed on: 14th August 2024

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