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The Insurance Emporium: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.86 (5993 reviews)

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4.85

Based on 5,993 reviews, last reviewed 30th Dec 2024

100% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Inflexible customer service/communication. Missed a payment on 2nd Dec 2024. Was emailed that day and on 16th yes. But this is a busy time of year and I have ADHD and dyslexia so have difficul... Read more Reviewed on: 30th December 2024

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About this product

Are you looking for a new pet insurance provider? Check out our Insurance Emporium pet insurance reviews to find out if it's the right provider for you.

Insurance Emporium offers pet insurance policies for cats and dogs, with senior policies available for pets more than eight years old. Choose from a range of limited policies to only pay for what you need. For example, you may choose an accident only policy, or a public liability only policy. There are also more inclusive policies that cover your pet from a wider range of risks.

Does Insurance Emporium sound like the right insurer for your pet? Find out more about the provider and its policies by reading our reviews. Learn which policy customers chose and how secure it’s proved to be. Find out more about Insurance Emporium’s customer service and claims process. Learn how safe policyholders feel that their pets are under their policy. Read our Insurance Emporium pet insurance reviews today.

Have you had a pet insurance policy with Insurance Emporium? Tell us what animal you have and which policy you chose. Were you satisfied with your choice of policy and do you feel as though your pet is well protected? Have you made a claim, and if so, how well was it handled? Would you recommend Insurance Emporium to your family and friends? Whether good or bad, write an in-depth Insurance Emporium pet insurance review today.

The Insurance Emporium Pet Insurance reviews (5993)

Review of the The Insurance Emporium, Pet Insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Insurance

Got an online quote and paid the money sure I’ve already done this. Reviewed on: 14th August 2024

Bombarded for reviews of their service!.

Already left one review, yet still keep getting bombarded with reminders to leave a review for them. Maybe they ate hoping that time will fog my memory, and I will improve the 1 star rating of their Pet Insurance, that I left. Reviewed on: 14th August 2024

The Insurance Emporium have exceeded my expectations

The Insurance Emporium have exceeded my expectations. I am extremely happy with the level of service I have received. Reviewed on: 12th August 2024

Customer Service With A Human Touch.

Called to amend policy details having made an error in my declaration. Operator was a delightful lady who assuaged my concerns and was extremely empathetic when I advised of my dog's previous travails. This level of human kindness towards strangers is unfortunately rare in this day and age. Very impressed with customer service. Reviewed on: 9th August 2024

Good quote and good amount of cover

Good quote and good amount of cover Reviewed on: 8th August 2024

Real people to speak to...

You can speak to a real person on the phone if you have questions or claims. No automated answer machines. No Indian call centre. My claims have always been repaid promptly and fully explained to alleviate stress and worry. Reviewed on: 7th August 2024

Straight forward pet insurance

Easy to insure my pet with the level of service required - very straightforward website and good customer service with any queries raised. I've never had to claim so cannot comment on this service yet but so far very happy with the service offered. Reviewed on: 7th August 2024

Very personal and value contact.

Very personal and value contact. Reviewed on: 6th August 2024

Customer service is top notch.

I was very pleasantly surprised when due to my blunder I have messed up my payment and upon contacting CS my problem was dealt with very quickly. So polite and efficient. The whole process was very pleasant - very happy. Reviewed on: 6th August 2024

Fast, efficient and reassuring service.

My dachshund developed a lump and the insurance emporium covered the removal. We encountered swift cover and payment. Our aging dogs have had life time cover since pups, and for years no claims were made, but now a fair few, and we have peace of mind with the tnsurance emporium. Reviewed on: 5th August 2024

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