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The Insurance Emporium: Pet insurance reviews

4.68
Based on 5,996 reviews, last reviewed 23rd Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026
Emily Hughes's avatar
Emily Hughes

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Best price for the cover I've chosen.

5
Best price for the cover I've chosen. I liked that they had multiple policies to suit all. They delivered the documents and checks within the time frame they said. Straight forward. Fingers crossed I don't need to claim but if I do, I feel confident in this company that all would be OK. Reviewed on: 4th October 2024

easy to deal with good price ***********************...

5
easy to deal with good price ********************************************************************************************************************************************************************************************* Reviewed on: 4th October 2024

Team were helpful when I finally got through but did...

4
Team were helpful when I finally got through but did have to wait 15 mins hense the 4 stars Reviewed on: 4th October 2024

Excellent pet insurance.

5
Excellent pet insurance. Quick and easy Reviewed on: 3rd October 2024

The team were helpful, not needed to claim yet

4
The team were helpful, not needed to claim yet Reviewed on: 1st October 2024

Promo and efficient service

5
Very quick and competent settlement of a claim. Reviewed on: 30th September 2024

Have used them before

4
I have used The Insurance Emporium in the past so had no qualms about insuring my new dog. Stephanie was very knowledgable and helpful. Reviewed on: 27th September 2024

Easy online

5
very easy to use online, it has to be for me to use it Reviewed on: 27th September 2024

Easy process so far, got my docs and direct debit so...

4
Easy process so far, got my docs and direct debit sorted easily Reviewed on: 27th September 2024

Great price, easy process to insure pet

5
Great price, easy process to insure pet Reviewed on: 26th September 2024

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