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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Promo and efficient service

Very quick and competent settlement of a claim. Reviewed on: 30th September 2024

Have used them before

I have used The Insurance Emporium in the past so had no qualms about insuring my new dog. Stephanie was very knowledgable and helpful. Reviewed on: 27th September 2024

Easy online

very easy to use online, it has to be for me to use it Reviewed on: 27th September 2024

Easy process so far, got my docs and direct debit so...

Easy process so far, got my docs and direct debit sorted easily Reviewed on: 27th September 2024

Great price, easy process to insure pet

Great price, easy process to insure pet Reviewed on: 26th September 2024

Very easy to deal with when making a claim.

Very easy to deal with when making a claim. Claim.settled without any issues. Reviewed on: 25th September 2024

Pet Insurance

Great price, customer service and excellent customer experience Reviewed on: 25th September 2024

Dog insurance

Cover I wanted at a fair price. Easy to contact both on line and on phone. Reviewed on: 25th September 2024

Beware when buying cat insurance.

Beware when buying cat insurance. The policy does not cover basic things like all other policies I have bought before. For example my cat suddenly became very ill and was put to sleep. The policy did not cover euthanasia nor even the whole cost of a consultation. I paid for a full years cover and only used 4 months, they refused to give me a pro rata refund. Terrible compared to other policies I have had before. I won't use them again and have already told others to avoid. Reviewed on: 25th September 2024

Cannot comment yet,, hoping my kitten is covered if...

Cannot comment yet,, hoping my kitten is covered if I ever need it!!! Reviewed on: 24th September 2024

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