Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

Pet insurance you can depend on

I find Emporium pet insurance both comprehensive and affordable. Excellent customer service and claiming is easy and straightforward. Reviewed on: 31st July 2023

Good Value, brilliant cover

We've had no issues with our policy but any communication is done very easily via the account online. Reviewed on: 31st July 2023

Fast and reliable service while being the best value for money

Never had any issues, everything handled smoothly and promptly. Plus, I haven't switched since taking out my policies as they're still offering me the best value for money! Reviewed on: 31st July 2023

Staying with you all the way through

Emporium keep you updated and reassure they will stay with you Reviewed on: 31st July 2023

Easy

Really easy to understand and friendly customer service Reviewed on: 31st July 2023

covered for emergency's

my newfoundland had a unexpected heart problem and EMPORIUM were there without any problem and still helping Lexi to live her life to the full and make it affordable to continue her medication best insurance i have ever had Reviewed on: 31st July 2023

Excellent customer services

Always fast to pick up the phone and always very polite. Reviewed on: 31st July 2023

Good service

Paid out and easy to communicate with Reviewed on: 31st July 2023

No hassle approach

You don’t know how good an insurance company is until you make a claim. My Dog (my world) had a 6 hour visit to the vet totalling over £800, the Insurance Emporium were excellent and reimbursed me quickly with no hassle. It really lifted the pressure off me. Reviewed on: 31st July 2023

excellent

very friendly staff and also helpful and with each enquiry Reviewed on: 31st July 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from Direct Line 4.01 from 37 reviews
Pet Insurance
from AA 4.00 from 1 reviews
Pet Insurance
from Petwise 1.73 from 18 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub