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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.80 (5994 reviews)

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4.80

Based on 5,994 reviews, last reviewed 16th Jul 2026

100% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5994)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Great customer service

Not just an insurance product but a provider of insurance who cares about the well being of your pet Reviewed on: 23rd September 2022

No 1

Very friendly helpful wether it’s a small query or a difficult one highly recommended Reviewed on: 23rd September 2022

Brilliant

Brilliant insurance for our dog! Reviewed on: 23rd September 2022

Terrific customer prompt service

Very impressive customer service Courteous and efficient. My vet highly impressed too after our labradors urgent benign cancer operation Reviewed on: 23rd September 2022

Well pleased with the value

Having been with two other Pet Insurers and very disappointed with there principles as regards customers claims, i was very pleased to hear on recommend advice from a friend to have a word with Pet Emporium, of which we have been very pleased with there pricing, we have no regrets. Reviewed on: 23rd September 2022

Perfect

The best insurance for my little dog . Very cheap and affordable. I highly recommend it to anyone who is looking to protect their pets and always have a safety net. Reviewed on: 23rd September 2022

Consistently great customer service.

Peter has been with this company for 2 years now and their paperwork and communication is always clear and easy to follow. Reviewed on: 23rd September 2022

Easy Peasy

Simple to understand, simple to buy, straightforward for my dog Reviewed on: 23rd September 2022

Home and Away

Talked me through a very distressing time when my dog nearly died whilst visiting London Reviewed on: 23rd September 2022

Tremendous!

Obtaining pet insurance was swift and easy to do. The claim forms are straight forward, accurate and easy to complete. Efficient pay out. No concerns therefore, highly recommend. Reviewed on: 23rd September 2022

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