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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Reliable, efficient provider for pet insurance

We have found the insurance Emporium very efficient in processing the claim for my dogs vet bill. You never know how good a provider is until you need them and they were really fast, reliable and made the claiming process very straight forward. Thank you Reviewed on: 23rd September 2022

Good service.

Good value for money and excellent customer service. Reviewed on: 23rd September 2022

Easy to deal with, good price

Best price for my dog and when I needed to claim money came through. Reviewed on: 23rd September 2022

Great value for money

In comparison to other insurance companies I looked at, Emporium was best value and easy website to navigate Reviewed on: 23rd September 2022

Great priced pet insurance

This insurance company was recommending to me by a family member. I haven’t had to make any claims yet but my renewal process was easy and automatic renewal price was lower than my previous year. Reviewed on: 23rd September 2022

Good value

Good value for money. Easy access to your on line account Reviewed on: 23rd September 2022

Afordability and service

Excellent service and very affordable. Reviewed on: 23rd September 2022

Hassle free and quick

I've been with insurance emporium for years now, had numerous claims totalling over £10,000 and they've made a prompt payment on each claim. They've been helpful whenever I've rang up as well and the online portal is good. Can't fault them at all and I recommend them to anyone I know Reviewed on: 23rd September 2022

Excellent service

Very easy to deal with. Polite and efficient. Value for money Reviewed on: 23rd September 2022

No hassle & fair price

The staff on the phone were very pleasant & helpful. No hard sell. Happy to keep with their team Reviewed on: 23rd September 2022

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