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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Tailored to each individual

You can mix and match your policy to suit your needs and budget, and pay out quickly and easily for claims Reviewed on: 23rd September 2022

Pet insurance

Had to claim and process was straightforward with payout in a timely fashion. Reviewed on: 23rd September 2022

Great Service, good price and great friendly staff

This company are great I have insured both my dogs with them for the last 4 years, they are competitive on price, their staff are very helpful and friendly and it covers everything I need for my two dogs. Reviewed on: 23rd September 2022

Fairly priced and good cover horse insurance

I have two policies for 2 of my horses and they are very reasonable and have good cover Reviewed on: 23rd September 2022

Support and clarity through a difficult two years

Insurance emporium have been so fantastic during my horses two rehab stints. Paying out on all my claims, being fantastic to communicate with, paying my vets so quick! I can’t thank them enough for taking such good care of me and my horse! We would be lost without tbem! Thank you x Reviewed on: 23rd September 2022

Great Pet insurance

Very understanding company and turned our payment round very quickly Reviewed on: 23rd September 2022

Satisfied customer

Always happy to help and go that extra mile. Reviewed on: 23rd September 2022

Trusted Company

I was recommended this Insurance company by a friend, who informed me of her plight when needing surgery for her pet, very competent and fair. Reviewed on: 23rd September 2022

So helpful

Getting insurance for my two cats was so easy and very good value. When one of them died I couldn't have asked for more sympathetic and friendly treatment from the agents. Reviewed on: 23rd September 2022

Great comprehensive insurance

Great comprehensive cover at an affordable price. Will not be changed to a different company. Reviewed on: 23rd September 2022

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