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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Perfect

5
Easy no fuss insurance, easily accessible choice of contact and a good price. Reviewed on: 31st August 2020

Good price and adequate cover

5
I reviewed dog insurance and found insurance emporium to be well priced with a great level of cover Reviewed on: 31st August 2020

Quick and easy no long survey just really straightforward even for me

5
Easy set out great website that answers all questions just great Reviewed on: 31st August 2020

Great service

5
Never had an issue with them. Very helpful and great prices Reviewed on: 31st August 2020

Insurance

5
The emporium are easy to contact, they are a good price for my dogs insurance, I no if my dog needs expensive treatment I have no worry’s about finding the money Reviewed on: 30th August 2020

Flawless

5
I have used the insurance emporium for three of my 4 cats. Unfortunately we lost one and even then received a letter of sympathy. Great customer service, no quibble with claims and resolved really quickly. Excellent very happy I chose the insurance emporium Reviewed on: 30th August 2020

Straightforward

5
Straight forward, no fuss to set up. Happy Reviewed on: 30th August 2020

Good prices

3
Very competitive prices. I cant really tell how good they are as I have not had any claim. Reviewed on: 30th August 2020

Pet safety in the touch of a button

5
reliable Efficient Friendly 5 star quality Cost effective Reviewed on: 30th August 2020

Competitive Price & Peace of Mind

4
I have faith that the Insurance Emporium will be there to help when I need them. They offer a full range of cover to suit most budgets and gives me peace of mind. Thank you. Reviewed on: 30th August 2020

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